
Lou Bachrodt Auto Mall
Rockford, IL
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Fair deal After some back and forth negotiating we were able to come up with a deal. Could of saved alot of time if they would of gave their best deal up front After some back and forth negotiating we were able to come up with a deal. Could of saved alot of time if they would of gave their best deal up front. Michael Hall was a great salesman. More
Leasing New Vehicle Went in to discuss early buyout letter received regarding current lease. Met with my "favorite" sales person Sam Ferrille. Together we worked out th Went in to discuss early buyout letter received regarding current lease. Met with my "favorite" sales person Sam Ferrille. Together we worked out the details of my new lease and I am now proudly driving my new 2019 Buick Encore. Working with Sam is always a pleasant experience and I hope to continue to work with him in the future. More
Amazing Experience Went in to check out a car we had seen online. Rep. Antwoine greeted us outside and took us our for a test drive. He is very helpful and nice. Fil he Went in to check out a car we had seen online. Rep. Antwoine greeted us outside and took us our for a test drive. He is very helpful and nice. Fil helped out with the paper work and made the process smooth. Rate 10/10 would highly recommend. More
Great lady Awesomeness was wonderful with all the help giving to me thanks I appreciate all your help thanks a million please ask for her she will help u get wha Awesomeness was wonderful with all the help giving to me thanks I appreciate all your help thanks a million please ask for her she will help u get what you want, I got what I want😍😍😍😍😍😍😍😍????????💯💯💯💯💯💯 More

Awesome experience From the moment I walked into the dealership, I was greeted with respect and understanding with my circumstances. Michael did everything in his power From the moment I walked into the dealership, I was greeted with respect and understanding with my circumstances. Michael did everything in his power to get me in the car I needed at the time. He went above and beyond, even coming in on his day off to help get financing. More

Long, but Michael and the rest of the staff was awesome. Because even though it took all day, the determination that was given to me and my family was just phenomenal. The courtesy of these individuals were Because even though it took all day, the determination that was given to me and my family was just phenomenal. The courtesy of these individuals were awesome. More

It was a great experience. I honestly didn’t thank I would qualify but the worked it out for me. They were kind and professional . I am not employed by any dealership or service I honestly didn’t thank I would qualify but the worked it out for me. They were kind and professional . I am not employed by any dealership or service center or related to anyone that works for either. I explained to my salesman that I had bought used before and ended up having to refinance to repair and still having problems. He promised to get me in a new car and he did. Thank you very much. More
2015 VW Beetle Convertible TDL purchase! Hey Jude! You made it right!...What a fun experience buying my red car that matched my shoes! LOL! Friendly and knowledgeable. We will be back to buy Hey Jude! You made it right!...What a fun experience buying my red car that matched my shoes! LOL! Friendly and knowledgeable. We will be back to buy that Trax for my husband soon! You all rock-including the overworked finance woman who has a wonderful attitude amidst all that paperwork. Wow...great dealership! Loved hitting the gong and seeing my picture up in the video! How fun! :) More
2019 GMC Sierra purchase Very friendly and worked with me to find the right vehicle to fit my needs. I would highly recommend this place. I’ll be back in the future. Very friendly and worked with me to find the right vehicle to fit my needs. I would highly recommend this place. I’ll be back in the future. More
I love Lou Bachrodt dealership! Everyone at Lou's is knowledgeable and extremely friendly, you feel as if you have known them forever. They go above and beyond to get you into the ri Everyone at Lou's is knowledgeable and extremely friendly, you feel as if you have known them forever. They go above and beyond to get you into the right vehicle. I will go to them again and again!! More