
Lou Bachrodt Auto Mall
Rockford, IL
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I love Lou Bachrodt I am always impressed by Lou Bachrodt and there sales representatives. I have had the best people working to get us in a car. Today was the same as I am always impressed by Lou Bachrodt and there sales representatives. I have had the best people working to get us in a car. Today was the same as before when buying a car. My dealer was Mike. We were walking around looking for a car and Mike came and was very helpful. I am so happy that there is a dealership that goes above and beyond to help. More
Excellent sales team at BMW I purchased a new, custom-ordered BMW X7 from Bachrodt and I could not be happier! Lionel and TJ were professional, knowledgeable, friendly, and stra I purchased a new, custom-ordered BMW X7 from Bachrodt and I could not be happier! Lionel and TJ were professional, knowledgeable, friendly, and straightforward with my purchase. This is my second BMW purchase from Bachrodt, and I will continue to remain a loyal customer. It is nice to have a local dealership who can be trusted. I would have rated more than 5 stars for this team. Thank you again for making my new car purchase run smoothly! More
Purchased a new vehicle Lionel was great at what he did. Helped me through everything with being a first time buyer. I was able to discuss everything in good detail with him. Lionel was great at what he did. Helped me through everything with being a first time buyer. I was able to discuss everything in good detail with him. The dealership staff was helpful and Lionel explained everything on out test drive. More
This is the fifth new car we purchased from Bachrodts since We have purchased 5 new cars at Bachrodts since 2003 and have always had a good experience this time was no different. Joe listened to what I thought We have purchased 5 new cars at Bachrodts since 2003 and have always had a good experience this time was no different. Joe listened to what I thought I needed and came up with a vehicle that I'm very happy with. It's actually more than I expected. I didn't expect to get a car with heated seats and remote start. More

Enjoyable The experience I was given at VW was top notch. I was able to really get a good feel for the car prior to purchase without any rush or hassle to purch The experience I was given at VW was top notch. I was able to really get a good feel for the car prior to purchase without any rush or hassle to purchase. More

2019 Tiguan Staff Listened to what features, color, interior I wanted. Delivered exactly what I requested. Great customer service. Explained and gave rationales Staff Listened to what features, color, interior I wanted. Delivered exactly what I requested. Great customer service. Explained and gave rationales on warranty . Pleasant buying experience More
We had a very good experince! Our salesperson, Michael Hall, was exceptional! He was very thorough and went above and beyond to see we had a good experience. Also, Fil Sotomayer di Our salesperson, Michael Hall, was exceptional! He was very thorough and went above and beyond to see we had a good experience. Also, Fil Sotomayer did a wonderful job seeing our concerns were taken care of. More

Awesome experience - 2019 VW Jetta GLI Autobahn The only dealer to take on the nearly impossible request of locating a 2019 VW Jetta GLI Autobahn automatic in pure gray. It took 6 weeks but TJ acco The only dealer to take on the nearly impossible request of locating a 2019 VW Jetta GLI Autobahn automatic in pure gray. It took 6 weeks but TJ accomplished it. Upon arriving Mike was there to take care of me and ensure everything was completed in a timely manner. I could not be happier! Extremely friendly and caring dealership. More
Great experience great salesman! Gabriel was a very professional salesman not rude or in a hurry to sell a vehicle if I could give a 6 star rating I would and definitely would buy a v Gabriel was a very professional salesman not rude or in a hurry to sell a vehicle if I could give a 6 star rating I would and definitely would buy a vehicle from him. Way better atmosphere and professionalism compared to rock river ford and Anderson. Very fair on pricing on vehicles and trade in was an excellent experience and was not offended by trade in offer very fair. As a car buyer for 20 years bachrodts has always been a great experience. More

Loved these guys Sam and Rob are top notch Sam was awesome mindy was awesome as well. I shouldn't hesitate to do business with these guys again they were all great. Rob made everything go smoot Sam was awesome mindy was awesome as well. I shouldn't hesitate to do business with these guys again they were all great. Rob made everything go smooth More