Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

July 13, 2019

Glad to have gotten the help i needed After having my last car totaled, I was frantic to find a new one, knowing that my insurance would only pay for a rental for so long. I met Joe and he More

by NewSonic19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Joseph Thornton
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for coming to see us for your new vehicle! Please let us know if we can do anything else for you in the future. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 13, 2019

Great service! Very good service! Answered all my questions and gave recommendations! Al did a great job helping me find a car! Fil in finance did a great job explai More

by Aedelgado23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Fil Sotomayor
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had a positive experience with us! We can't wait to see you again down the road, be it for service or sales! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 12, 2019

Easy to work with Mike was a great salesperson. He was low pressure and took the time to get to know our needs. I would recommend reaching out to Mike Hall for any need More

by Gobears!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

It's fantastic to hear that Mike took such good care of you! Please let us know if we can do anything else for you down the road. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 12, 2019

Spur of the moment purchase! Mike was extremely helpful and pleasant to work with! I got a call from my husband to come check out a car and we left extremely happy! I would reco More

by Bbarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

We really appreciate your positive feedback! Let us know if we can help you with anything else in the future. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 12, 2019

Very good They were very nice and very helpful. They explained thoroughly the process and worked with us on the payment amount. They really wanted to make sur More

by Rich 03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Gary Jackson
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for your awesome review! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 12, 2019

Affordable, good service, very friendly. The staff was great in helping me find an affordable car with great in house warranties. Each individual worked hard to make my experience pleasant. More

by Bmw11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Gary Jackson
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Thanks so much for your positive feedback! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 11, 2019

Good experience Jenny was a great help and got me into a car that I loved and patty got me an excellent financing deal. Would definitely come back. More

by Amber1234
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jul 11, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know when we can assist you again! Regards, The Lou Bachrodt Chevrolet Buick GMC

July 11, 2019

My experience with here was great. We got a car from Sam this man is very professional. Loved playing with my children. All around a great I would recommend people to him. More

by Lisa38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Sam and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 10, 2019

Good experience After visiting a few other dealerships, and a few bumps in the road, Loy Bachrodt and Antoine were very helpful and got me in the car I wanted. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwoine Brown
Jul 11, 2019 -

Lou Bachrodt Auto Mall responded

We're proud to hear that our team went the extra mile to assist you, Sarah! Thank you so much! The Lou Bachrodt Chevrolet Buick GMC

July 09, 2019

Honest guys genuinely just helped me find a car I love. Michael Hall was my salesman and T.J. was the manager that helped me. I went into this dealership after I had already stopped at two other dealership More

by Thattravisguy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Abell, Michael Hall
Jul 09, 2019 -

Lou Bachrodt Auto Mall responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership. If there is anything else we can do for you, please feel free to give us a call. Regards, Lou Bachrodt Chevrolet Buick GMC

...
105
...