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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

July 19, 2019

Awesome experience Tim took such good care of both my sister and I. He was very down to earth and helped at each step along the way. I fully recommend him to anyone look More

by Lyryc garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardin
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 19, 2019

Good service and painless Was a painless and fast process would recommend anyone looking for a fair and quick deal. Came in took only a couple hours and wife had a new car! More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardin
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Marcus, thanks for this marvelous review and congratulations on your new car! We are so pleased that our team was able to provide you with such exceptional service. Enjoy your new car! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 17, 2019

Thank you! Mr. Brown helped me out so much. He helped finance everything and help me a brand new camaro for a price that worked for both of us. It was very easy More

by Chom224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwoine Brown
Jul 17, 2019 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 17, 2019

Best experience at a dealership! Kamalani was amazing & helped me in every way she could. I came in for service on my Trax & since it needed extensive repair work I worked with her to More

by aeoniaxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamalani Willis
Jul 17, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Lou Bachrodt Chevrolet Buick GMC Team

July 16, 2019

Extremely friendly and knowledgeable salesperson. I sought out John after seeing glowing reviews online and he didn't disappoint. I had nothing in particular in mind besides a sedan in my price range. More

by FusionGirl19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 16, 2019

Buying a car the way it should be. This is what buying a car should be like. Called and asked about the vehicle and had negotiating done within minutes of the test drive. Mike is amazin More

by Stutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 16, 2019

,Great experience Straight forward, no nonsense purchase. Explained every detail of the transaction. From text drive to drive off it was a great buying experience More

by John Collum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bozarth, TJ Abell
Jul 17, 2019 -

Lou Bachrodt Auto Mall responded

John, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 15, 2019

Fantastic Service Michael went above and beyond during our purchase. Very friendly, efficient and no hassle experience. 10/10 service and 10/10 would recommend! Fil in More

by ampolizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Michael Hall
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

We are so glad we could take care of all of your needs at our dealership. Thank you for giving this feedback; we will be sure to share it with the team! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 14, 2019

Buick Great experience purchasing my Buick. Good vehicles to choose from. Helpful staff. Explained whole process very well. Quality Buick’s in stock did More

by Janez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille, Courtney Karau
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for this positive feedback! We appreciate your business. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 13, 2019

Aim to please Love the car. Mike did a great job hurrying things up and meeting my speedy demands. I like that I was not pressured to buy anything I didn’t want. More

by Mrs. Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Michael Hall
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

We're so happy to hear that you are enjoying your new vehicle! Thanks for choosing our dealership for your automotive needs. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

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