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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

July 24, 2019

Courtesy and expertise I first met Prosper Rubino in June of 2016. At that time he guided me through my options and paperwork in leasing a vehicle. That car was a 2016 Chevy More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Dan Anderson
Jul 28, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate your positive feedback! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 23, 2019

2 thumbs up! Jenny was awesome! She was friendly and knowledgeable. Most importantly, she listened to what I wanted. She was not pushy! All great qualities in a s More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jul 23, 2019 -

Lou Bachrodt Auto Mall responded

This is wonderful to hear, Wendy! Thank you! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 23, 2019

Great price & a great experience! After doing extensive research on the vehicle I'd like to purchase I decided on the 2019 Volkswagen Jetta. I gave Lou Bachrodt VW/BMW the opportunity More

by JnRossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bozarth
Jul 23, 2019 -

Lou Bachrodt Auto Mall responded

We are so happy to read that you enjoyed your experience at our dealership! Let us know when we can help you again! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 23, 2019

New beetle It was very important to understand and set up the new car and he rocked it. Very nice young gentlemen. I believe my 5th beetle. Thanks to everyone More

by Realtor call me and start packing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Dan Anderson, Seth Bozarth, TJ Abell
Jul 28, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for the great review! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 22, 2019

New Malibu Lease Joe is helpful and seems to understand the viewpoint of customers. His knowledge of the 2019 Malibu is excellent even though his primary sales functio More

by DRCAD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're glad to hear that our team took such good care of you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 21, 2019

Best Dealer Best Mike Sale Person Best Experience I Will Recommend to anyone come down to Lou Bachrodt and see this people You won’t regret More

by RECEP YAYLACI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Abell, Michael Hall
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We look forward to seeing you again. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 20, 2019

My new car Great service, great deal My salesmen Al Luna was very helpful got me on the Buick that I wanted, I highly recommend him and the dealership. More

by Mynewbuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 19, 2019

Luv my lil blu bug Bachrodt VW staff (Seth , TJ and Patty) worked very hard to get me in my long awaited beetle. They communicated frequently with me to ensure I was More

by Jillzbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Timm, Seth Bozarth, TJ Abell
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Regards, Lou Bachrodt Chevrolet Buick GMC

July 19, 2019

Helpful and good experience The reason I gave 5 stars is not only the dealer Mike that sold me my car and finance was so amazing. I will suggest other to come More

by Whyte d
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Michael Hall
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

We love hearing about customers that have a terrific experience with us. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 19, 2019

Excellent customer service Working with Sam in sales and Fil in financing was a wonderful experience. They made the process easy and stress-free. I appreciate all they did. Than More

by CD718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Sam Ferrille
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

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