
Lou Bachrodt Auto Mall
Rockford, IL
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Courtesy and expertise I first met Prosper Rubino in June of 2016. At that time he guided me through my options and paperwork in leasing a vehicle. That car was a 2016 Chevy I first met Prosper Rubino in June of 2016. At that time he guided me through my options and paperwork in leasing a vehicle. That car was a 2016 Chevy Cruze which has worked out extremely well for me. I very recently paid off the lease and decided to purchase the 2016 Chevy Cruze. Once again Prosper helped me work through all that was required to purchase the car. Please note that Prosper was my salesman of choice for this purchase. He is excellent in every aspect of his job—he is intelligent, pleasant, courteous, and does not pressure his customers. I highly recommend him. More

2 thumbs up! Jenny was awesome! She was friendly and knowledgeable. Most importantly, she listened to what I wanted. She was not pushy! All great qualities in a s Jenny was awesome! She was friendly and knowledgeable. Most importantly, she listened to what I wanted. She was not pushy! All great qualities in a salesperson. Highly recommend! More

Great price & a great experience! After doing extensive research on the vehicle I'd like to purchase I decided on the 2019 Volkswagen Jetta. I gave Lou Bachrodt VW/BMW the opportunity After doing extensive research on the vehicle I'd like to purchase I decided on the 2019 Volkswagen Jetta. I gave Lou Bachrodt VW/BMW the opportunity to earn my business and they exceeded every one of my expectations. From the low vehicle pricing to the high level of professionalism I was overly satisfied with my experience. I highly recommend them to anyone looking to purchase a new vehicle! More
New beetle It was very important to understand and set up the new car and he rocked it. Very nice young gentlemen. I believe my 5th beetle. Thanks to everyone It was very important to understand and set up the new car and he rocked it. Very nice young gentlemen. I believe my 5th beetle. Thanks to everyone More
New Malibu Lease Joe is helpful and seems to understand the viewpoint of customers. His knowledge of the 2019 Malibu is excellent even though his primary sales functio Joe is helpful and seems to understand the viewpoint of customers. His knowledge of the 2019 Malibu is excellent even though his primary sales function is Volkswagen now. More

Best Dealer Best Mike Sale Person Best Experience I Will Recommend to anyone come down to Lou Bachrodt and see this people You won’t regret Best Mike Sale Person Best Experience I Will Recommend to anyone come down to Lou Bachrodt and see this people You won’t regret More
My new car Great service, great deal My salesmen Al Luna was very helpful got me on the Buick that I wanted, I highly recommend him and the dealership. Great service, great deal My salesmen Al Luna was very helpful got me on the Buick that I wanted, I highly recommend him and the dealership. More
Luv my lil blu bug Bachrodt VW staff (Seth , TJ and Patty) worked very hard to get me in my long awaited beetle. They communicated frequently with me to ensure I was Bachrodt VW staff (Seth , TJ and Patty) worked very hard to get me in my long awaited beetle. They communicated frequently with me to ensure I was pleased with my experience. There is even a nice lounge for when your “new baby” needs a check up (mine just needed the protective treatment). Go there. Ask for Seth. He was great! More

Helpful and good experience The reason I gave 5 stars is not only the dealer Mike that sold me my car and finance was so amazing. I will suggest other to come The reason I gave 5 stars is not only the dealer Mike that sold me my car and finance was so amazing. I will suggest other to come More
Excellent customer service Working with Sam in sales and Fil in financing was a wonderful experience. They made the process easy and stress-free. I appreciate all they did. Than Working with Sam in sales and Fil in financing was a wonderful experience. They made the process easy and stress-free. I appreciate all they did. Thank you. More