Lou Bachrodt Auto Mall

Excellent service! I stopped by considering trading in my Jeep, but wasn’t expecting to find anything I liked in my price range. Kamalani helped me find 3 cars right awa I stopped by considering trading in my Jeep, but wasn’t expecting to find anything I liked in my price range. Kamalani helped me find 3 cars right away, and then put me in my dream truck. They worked with me in finding options that fit my budget, and I couldn’t be happier with the truck. We’ll for sure be back to buy a van for my wife. I also have to give a shout out to Fil Sotomayor in the finance department. Whatever you guys are paying him, it isn’t enough! He was a rock star. More

Super easy staff and so helpful! I wasn’t sure about what car I wanted to buy, but Joe was right there and helped guide me along. We took the 2019 Jetta SEL for a test drive and every I wasn’t sure about what car I wanted to buy, but Joe was right there and helped guide me along. We took the 2019 Jetta SEL for a test drive and everything he said made me want to buy that car! He explained all the cool things about it and showed me how they worked. Fil was also super nice and did his best to cut me a great deal. Both Fil and Joe were super easy to work with and made me laugh! I would highly recommend service from both of them! More

Great customer service Mike was extremely helpful and honest and helped me get a better deal. It was definitely a much more positive experience then the last time I purchase Mike was extremely helpful and honest and helped me get a better deal. It was definitely a much more positive experience then the last time I purchased a car here. More

Great service, every one was professional Had a great experience buying my first VW! Everyone was very nice, honest and professional. The manager and salesman knew the VW brand down to a T. Ve Had a great experience buying my first VW! Everyone was very nice, honest and professional. The manager and salesman knew the VW brand down to a T. Very informative about the brand! Will definitely buy here again in the future. Also the finance team was VERY NICE! And respectable about your budget. Wasn’t pushy on buying other add ons. The best experience I’ve had buying a car. More

Excellent Customer Service We were very pleased with our car buying experience. Jenny was more than helpful. We would highly recommend her to all our friends and family. We were very pleased with our car buying experience. Jenny was more than helpful. We would highly recommend her to all our friends and family. More

Great experience! Michael Hall was so patient with me throughout the entire process. I didn’t end up getting the car I wanted because I’m upside down. But he explained Michael Hall was so patient with me throughout the entire process. I didn’t end up getting the car I wanted because I’m upside down. But he explained and showed me everything that I need to do to get in a better car. I’ll be back in 6 months to try again. I’ve learned a lot from Michael and will be back to buy my dream car from him! More

Great Experience We appreciated the great all around service and look forward to buying more vehicles there. Thank you Al and Fil for helping us with everything. We appreciated the great all around service and look forward to buying more vehicles there. Thank you Al and Fil for helping us with everything. More

Good Experience This is a great low pressure environment to buy a car. I had a very knowledgeable salesmen who let me have as much time as I needed to make a very imp This is a great low pressure environment to buy a car. I had a very knowledgeable salesmen who let me have as much time as I needed to make a very important decision . More

Terrible....terribly awesome I had a great experience and the salesman Seth Bozarth was super knowledgeable and friendly. He showed me all the safety features of the vw tiguan. H I had a great experience and the salesman Seth Bozarth was super knowledgeable and friendly. He showed me all the safety features of the vw tiguan. He went over all the features of the car. Took time took his time to explain and never made me feel rushed or that it was all about the sale. He wanted me to get the best car for me. More

Car shopping for my daughter. Car shopping for my daughter and Prosper helped me look for all the things that he would look for if it was his daughter. He remembered me from when I Car shopping for my daughter and Prosper helped me look for all the things that he would look for if it was his daughter. He remembered me from when I purchased my last car. Great salesman! More