Lou Bachrodt Auto Mall

Grayson and the other personnel at Lou Bachrodt Auto Mall in Rockford, Illinois, were very helpful and made my car buying experience easy. I purchased a 2025 Buick Encore GX and I just love it!! I would de in Rockford, Illinois, were very helpful and made my car buying experience easy. I purchased a 2025 Buick Encore GX and I just love it!! I would definitely recommend the Lou Bachrodt Auto Mall and the salesman, Grayson. He made me feel very at ease and comfortable. I am very happy with my purchase and the help I received. More

Lionel was very staight forward in his dealings, kept me informed and followed through as communicated. At time of delivery both Lionel and Gabe were prepared and took the necessary time to introduce us to informed and followed through as communicated. At time of delivery both Lionel and Gabe were prepared and took the necessary time to introduce us to the vehcile technology and assist with set up. More

They will try and rip you off during the purchase and their service department is terrible their service department is terrible More

Thanks to the Lou Bachrodt team, I was able to get back on 4 wheels again! I had an exceptional experience and definitely recommend. It was a very quick and easy process all the way through. Special thanks on 4 wheels again! I had an exceptional experience and definitely recommend. It was a very quick and easy process all the way through. Special thanks and shout out to Sam Ferrille for helping me show and set up my vehicle! Sam is definitely the best in sales. I appreciate everyone's help, including Mr. Fil, and Bill from finance. More

When purchasing a car is stressful enough to have to deal with all the ins and outs. It's difficult to read a dealership but more easier to rate the salesperson. Adam hands down is the best. He's attentive k with all the ins and outs. It's difficult to read a dealership but more easier to rate the salesperson. Adam hands down is the best. He's attentive knowledgeable kind and considerate. I have never met a salesperson that made things so easy like he did. Go in and ask for Adam and you will be pleasantly surprised. Dealerships needs more sales people that's like him. More

Dishonest, untrustworthy. Didn't even reply to a BBB claim. Buyer beware. They bait & switch . Didn't even reply to a BBB claim. Buyer beware. They bait & switch . More

Prosper was very attentive throughout my transaction with him. He kept me up to date through the whole process him. He kept me up to date through the whole process More

I came to Lou Bachrodt 4 times and was positive to purchase a car. Each time, I had a blast. I was greeted by a frendly person and was entertained by Sam while waiting for final paper work. I love purchase a car. Each time, I had a blast. I was greeted by a frendly person and was entertained by Sam while waiting for final paper work. I love my new Chevrolet Trax. Adam, Ali, Fil and Mike S. did an awesome job ensuring my car purchase was memorable, I'd come here again and recommend others as well. All I can in the words of Adam is, "Thank you, Thank you!" More

Ask for Sam! He is the best in sales, very knowledgeable, attentive and respectful. Helped me and my wife find a good used car Would recommend, Thanks again! He is the best in sales, very knowledgeable, attentive and respectful. Helped me and my wife find a good used car Would recommend, Thanks again! More

Tyson, Nathaniel are hands down the best ever! !! Made my experience smooth and painless!!! If you want to buy a car in a stress free environment with knowledgeable staff members give these guys a !! Made my experience smooth and painless!!! If you want to buy a car in a stress free environment with knowledgeable staff members give these guys a try!!!!! More