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Lost Pines Toyota

Bastrop, TX

4.6
614 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 614 reviews

March 16, 2018

Out of Town. Needed Help. Found None Here. Family and I were traveling through Bastrop while headed out on vacation. I had trouble with my truck and stopped in to see about help. I drive an old More

by Richard Dean Bowers
Customer Service
Recommend Dealer
No
Employees Worked With
didn't get the name
Mar 16, 2018 -

Lost Pines Toyota responded

Hello Mr. Bowers, we are terribly sorry to hear about this incident. We always take pride in taking care of our customer's immediately especially those traveling to or from Austin and Houston. We have notified our Service Director Walker Nelson of the issue and would like to speak to you about it. Is there a good contact number you can be reached at? We apologize again and look forward to speaking with you directly.

March 16, 2018

First time buyer This dealership and Dustin made my first car buying experience so easy! They took away all stress and anxiety I had going into it. I left the dealersh More

by kdsnider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cavazos
Mar 16, 2018 -

Lost Pines Toyota responded

Thank you so much for your kind words Kacie! We are glad our Internet Director could get you the pictures you requested and Dustin could finish the Truly Exceptional Experience by making it quick and easy! Congratulations on your new truck!

March 10, 2018

Customer service was top priority for these guys!! Awesome My family and I just stopped by on the way home to see what they could do for us... We walked out with two vehicles... The team was freaking fantactic More

by Patrick sellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Torres, Brandon Congdon, Jenesses Kenny
March 04, 2018

Great experience! The people at Lost Pines Toyota are very professional and friendly. We found a car online and called to inquire about it. We got a fast friendly respo More

by Melissa86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Congdon, Caitlin Bible, Bridgette Alfaro
Mar 05, 2018 -

Lost Pines Toyota responded

Thank you for your review Melissa! We are very happy to hear that you had a Truly Exceptional experience with Brandon, Bridgette, and Caitlin! We appreciate your business and enjoy your new vehicle!

March 03, 2018

I love my vehicle!!! They were very kind and very informative when it came about the vehicle I wanted and all I can say I give them a 5 star rating there the best !!! More

by Germandiaz1711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Congdon
Mar 05, 2018 -

Lost Pines Toyota responded

Thank you for your feedback! We are glad you had a great experience with Brandon! Enjoy that nice new ride of yours!

March 02, 2018

Awesome experience. Very short time to get to deal! Started out looking for a vehicle at one other dealership and was very disappointed. The vehicle that was spoken of that we were to look at was no whe More

by PassionMissions
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie
Mar 05, 2018 -

Lost Pines Toyota responded

Hello! Thank you very much for the kind words and amazing feedback. Adam is a wonderful asset to our team and prides himself on working hard for the customer and providing a Truly Exceptional Experience!

February 25, 2018

Review Jimmy is a great salesperson. He was attentive and very patient. We test drove quite a few cars before I made my selection, but based on Jimmy's exper More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Lost Pines Toyota responded

Hello K! We are very happy to hear that Jimmy assisted you in finding the perfect vehicle for your needs. All of us here at Lost Pines Toyota want to make sure our customers receive a Truly Exceptional Experience!

February 22, 2018

Experience with Lost Pines Toyota Trey with Lost Pines Toyota was very helpful and made the car buying experience unstressful! I would recommend him for anyone buying a new/used vehicl More

by Rebecca1906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles "Trey" Mattox, Caitlin Bible
Mar 05, 2018 -

Lost Pines Toyota responded

Thank you Rebecca for your kind words! We are very happy to hear you had a Truly Exceptional Experience with Trey and Caitlin!

February 22, 2018

1794 Tundra Never in my life have I purchased a vehicle that had exactly everything I wanted... until I came to Lost Pines that is. The 1794 is an absolutely amaz More

by SpenseTex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles "Trey" Mattox
Mar 05, 2018 -

Lost Pines Toyota responded

Thank you for your wonderful words and your positive feedback. Trey prides himself on providing his customers with a Truly Exceptional experience!

February 19, 2018

Cody and staff were very helpful. Initially visited another Toyota dealership and staff was not very helpful. Cody helped us previously and he helped us again. I won’t go anywhere else More

by David28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2018 -

Lost Pines Toyota responded

Thank you David for your feedback! We are glad you had a Truly Exceptional Experience! I know Cody prides himself on repeat business. We hope ya'll enjoy that new Tundra!

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