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Lost Pines Toyota

Bastrop, TX

4.6
614 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 614 reviews

August 20, 2020

Louis was awesome. He did a lot to help put my deal together, no b.s. just honest and helpful. I purchased my car sight unseen, and he was helpful enough to even shoot me a detailed video of the car... More

by I. Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Laird, Louis Symons
Aug 20, 2020 -

Lost Pines Toyota responded

Thank you so much for choosing Lost Pines Toyota to purchase your new Toyota Corolla. Our team will go above and beyond to attend to customer's needs. We are proud to learn that Louis did just that! He will be very happy to hear of your review. We look forward to serving you for many years to come. Please consider following us on social media to take advantage of service specials. Sincerely, Lost Pines Toyota Team

August 20, 2020

Quincy is easily the reason I bought and will continue to buy from lost pines dealership. A+++ great dude My experience was smooth, relaxed and pleasurable. More

by Drv0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lost Pines Toyota responded

Thank you so much for choosing Lost Pines Toyota to purchase your new vehicle. We're extremely proud to hear your experience with Quince especially was smooth and hassle-free. We look forward to serving you again. Until then, follow us on social media for service specials. Thanks, LPT Team

July 31, 2020

We are so disturbed at the news of Caitlin Bible no longer working for LPT, our family has been biting from LPT for over 7 years. The culture within the dealership has changed dramatically over the pa More

by Mkaatzm
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carlos Liriano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Akin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Bible, Walker Nelson
Jul 31, 2020 -

Lost Pines Toyota responded

Sallie, we share your frustration whenever a great employee moves on. You are 100% correct that training is needed and we will address ANY instance of inappropriate etiquette among our front line staff. Thank you for your honesty and your kind words for Caitlin. Thank you as well for your years of loyal business with us. As we look to the future, your comments will help shape how we do business, and hopefully up to your satisfaction again.

July 30, 2020

Couldn't have been better This dealership is the epitome of a great experience and the salespeople we worked with were outstanding. They went above and beyond and made our buyi More

by jsgaltx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Lost Pines Toyota responded

Thank you for choosing Lost Pines Toyota and reviewing our sales staff! We hope to continue to serve you for years to come. For the time being, follow us on social media to take advantage of service specials. Sincerely, Lost Pines Toyota Team

July 29, 2020

Quince Brown was very helpful and knowledgeable regarding the purchase of my new vehicle. Everyone was very friendly at Lost Pines. I would highly recommend. More

by Mandy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Lost Pines Toyota responded

Mandy, thank you for your glowing review of Lost Pines Toyota and experience while working with Quince! He truly exemplifies our goal of offering a stress-free car-buying experience. We will make sure to pass on your kind words to him. Enjoy your new vehicle and follow us on social media to take advantage of service specials. Sincerely, Lost Pines Toyota Team

July 08, 2020

I had the pleasure of working with Quince Brown for over a year. I appreciate his service and guidance in purchase our new 2020 4 runner. He listened to all of family needs and treated us with kindness and More

by Liz.sanc03
Recommend Dealer
Yes
Employees Worked With
Tom Cat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Bible
Aug 20, 2020 -

Lost Pines Toyota responded

Liz, your loyalty to our business and Quince speaks volumes! We are extremely proud to have Quince on our team and he will be very pleased to hear about your review. Enjoy your new 4Runner and we look forward to serving you on your next visit. Also, follow us on social media for the latest news and service specials. Sincerely, Lost Pines Toyota Team

July 05, 2020

Quincy Brown is the REASON we even bought our vehicle!! Thank you! Only issue I have are stains in seats. Those should have been spotless. Gina Nolette More

by KGN
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Bible
Aug 20, 2020 -

Lost Pines Toyota responded

Gina, thank you for choosing Lost Pines Toyota to purchase your new vehicle! Quincy exemplifies our mission to satisfy customers by going the extra mile. We will make sure to pass on your compliments to him. In regards to the car seats, we look forward to getting that taken care of for you. See you soon! Sincerely, Lost Pines Toyota Team

July 05, 2020

Quincy was very helpful and friendly. We definitely had a pleasant experience when working with him to get my new Vehicle. I would definitely recommend him. More

by Mandimiller
Recommend Dealer
Yes
Employees Worked With
Aug 20, 2020 -

Lost Pines Toyota responded

Congratulations on your new vehicle! At Lost Pines Toyota we strive to offer a painless car-buying experience and we are pleased to note that Quincy was able to demonstrate that during your visit. Please let us know if you need anything else. Also, follow us on social media for service specials. Sincerely, Lost Pines Toyota Team

June 25, 2020

Excellent Sales, Finance, And Support After a day of complete messes trying to buy a car. 15 minutes of time and some amazing kindness from Adam, Jimmy and Caitlin. They were all bloody More

by nricketson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Bible
Aug 20, 2020 -

Lost Pines Toyota responded

Thank you for recognizing our sales and finance departments in your fantastic 5-star review! We look forward to serving you for years to come. Meanwhile, follow us on social media for the latest news and service specials. Sincerely, Lost Pines Toyota Team

June 17, 2020

I really enjoy dealing with Quince and look forward to working with him in the future when purchasing a new vehicle. Very nice, helpful, and honestly comfortable to be around. Quince has been very good More

by lisat4399
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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