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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
511 Reviews

511 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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December 23, 2023

Had an awesome experience at this dealership! Eddie Guerrero helped us out and he was able to break down the service that we were getting and provide recommendations to help maintain our Jeep. Ed More

by Mikhaila.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Eddie's assistance, Mikhaila! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

December 20, 2023

Good service. very responsive. Accommodating to what I needed and fixed my car quickly found ways to make it faster. Henry was great More

by Saci Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Saci, thank you for sharing positive feedback on Henry! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Henry provided for you. We look forward to your next visit!

December 17, 2023

Abigail Duran Was my rep and she was very attentive to details. She helped reschedule my tire service and helped replace a broken part I didn’t even know existed. More

by gaiyaka02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Abigail this flawless review! We are thrilled to hear that Abigail took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very attentive to details. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 14, 2023

Henry Martinez was very efficient and reliable. I expected a minimum of 2 days to hear back, but the team fixed my vehicle's issue and I had it back within 24 hours. I was worried that a multipoint More

by joennkim
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Henry handled your visit with great care and communication. We hope to ensure the same circumstances if we may be of service to you again!

December 12, 2023

Excellent customer service and quick response to all the questions and concerns about my vehicle More

by alonsoayala916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with your service advisor's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

December 11, 2023

Very nice and he explain everything to me. Although I should not have gotten a wheel Alignment when I need new tires, over site. More

by Sparkle Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Sparkle Queen, thanks for stopping by to share your positive review of our service team! We're glad they addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 03, 2023

Abigail was great, very professional. My Dodge Journey oil change was finished ahead of time. However, the mechanic failed to reset the "Oil Change Needed" dashboard indicator. More

by eeverett323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for letting us know about your experience! We're glad Abigail handled your visit with the utmost diligence and communication. We're sorry the indicator wasn't switched off when service was completed. If this hasn't been resolved already, please reach out to us to get it taken care of. Happy travels this holiday season!

November 30, 2023

Took my car in for an oil change. It was fast and easy and very convenient More

by daisygomez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Daisy, thank you for sharing positive feedback with us! We want all of our guests to be treated to service that is convenient and reliable, so we're happy that's exactly what our team provided for you. Safe travels until we see you again!

November 28, 2023

Henry Martinez was great and I was very satisfied with the excellent customer service from him and the service department. More

by crystal.leal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Crystal, Thank you so much for leaving Henry this excellent review! We are glad to hear that Henry took great care of you and your automotive needs. We are happy to know that you are satisfied with your service visit here at Los Angeles Chrysler Dodge Jeep Ram. Please do not hesitate to let us know how we may be of further service to you.

November 18, 2023

Christian was extremely kind and helpful! Thank you! Made my service experience here very quick and easy. More

by rosioreyes05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Curiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Los Angeles Chrysler Dodge Jeep Ram responded

Rosio, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Christian provided you with all the answers you needed to make this a positive experience. Safe travels this holiday season!

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