Los Angeles Chrysler Dodge Jeep Ram - Service Center
Los Angeles, CA
513 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center
Excellent experience! Cesar Velazquez always take care of our fleet vehicles he goes above and beyond for us, always with a great attitude and very helpful with everyone. Glad to have Cesar as our representa our fleet vehicles he goes above and beyond for us, always with a great attitude and very helpful with everyone. Glad to have Cesar as our representative for Powerfull Electric. More
Cesar, helped me with the problem, that I had with my car, he gave me good information & everything went smooth. He was very professional excellent service advisor. A pleasure to work with. Thank u, Cesa car, he gave me good information & everything went smooth. He was very professional excellent service advisor. A pleasure to work with. Thank u, Cesar Velazquez. More
I just had a horn, replaced, it didn’t take long, but, good customer service. That helped the wait better. And got advice on my filters needed to be changed. good customer service. That helped the wait better. And got advice on my filters needed to be changed. More
Carlos and Abigail were very helpful and made sure I got in and out. They let me know the services that were needed for my car and explained the process to me. in and out. They let me know the services that were needed for my car and explained the process to me. More
Excellent service and great staff when I took my Dodge Charger into the service department. The service was quick and fast while I was relaxing in the waiting room. Overall exceptional Charger into the service department. The service was quick and fast while I was relaxing in the waiting room. Overall exceptional More
THIS WAS MY SECOND VISIT, AND BOTH EXPERIENCES WERE AWESOME. I TRULY APPRECIATE THE KINDNESS AND PERSONAL PROFESSIONAL GESTURES. PLEASE CONTINUE THE EXCELLENT WORK PEACE AND BLESSINGS NATALIE HI AWESOME. I TRULY APPRECIATE THE KINDNESS AND PERSONAL PROFESSIONAL GESTURES. PLEASE CONTINUE THE EXCELLENT WORK PEACE AND BLESSINGS NATALIE HIGHTOWER More
Mr. Gabriel Curiel, assisted me, he let me know what the problem was, the price & a Estimated time to fix it. I appreciate it, thank u, for the good service. problem was, the price & a Estimated time to fix it. I appreciate it, thank u, for the good service. More
Beware of being ripped off I came here for several repairs, including oil change, switching headlamps, and do some recall updates for my 2015 Jeep Grand Cherokee. They told I came here for several repairs, including oil change, switching headlamps, and do some recall updates for my 2015 Jeep Grand Cherokee. They told me it would cost anywhere from $30-$60 to change each light which I was okay with. It turns out that they tried to switch them out but apparently not turning on and that this was now an electrical issue. They quoted me $595 just for the electrical diagnostic this would not include the repairs. Skeptical I called two other jeep service dealerships and both quoted me $185 for the electrical diagnostic for the issue I was having. When I called the dealer back they told me "thats what they quote you but one you are there they jackup the price" apparently this is something they do as well. When I went to pick up my jeep (refusing the electrical diagnostic) they added a $140 charge just to look at my lights. Also the rubber where they accessed trhe lights was left hanging and not put in place and the access panel was missing a piece. When i talked to the manager he was very nasty, he said the piece was already missing and refused to put the rubber back in place. This guy had not a clue how to deal with upset customers, should be fired. 3 Days later skeptical that they even looked at my lights I went to purchase a light from Autozone. It was difficult to try to remove the light from the passenger side (the most accessible side) but after 30 mins I was able to access the light and switch to the new one. Take a look at the pictures, light is on, no electrical problem. These guys are so shady. More