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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
515 Reviews

515 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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November 28, 2022

Excellent Customer Service EddieGuerrero/ LACDJR Service Advisor went over and beyond to make sure I was satisfied. Thank you More

by Kemba Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Guerrero
Report | Print
Nov 30, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Kemba, we are so happy to read your review of Eduardo! Thanks so much for letting us know how pleased you were with your Jeep's service visit guided by Eddie. He truly is an asset to our team. We hope to make your next appointment just as superb. See you then!

November 25, 2022

Henry Martinez Was a awesome service representative, The whole team that worked on Monday 11/21/22… Also I went in on 11/20/22 for service not aware the the service department was clos More

by A Culver transfer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Report | Print
Nov 25, 2022 -

A Culver transfer responded

Please disregard regard my review typos

Nov 30, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for bringing your Jeep into LA CDJR for servicing! It is our pleasure to keep your vehicle in its best condition and we're glad Henry and the team made sure you were well taken care of. Please don't hesitate to call if there is ever an automotive issue we may assist you with. Until next time, drive safe and take care!

November 23, 2022

The service was great ! !!! The service was also great on the purchase of a new Dodge Challenger !!!!!! More

by tknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Report | Print
Nov 30, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

We appreciate you saying so! We love to hear from our guests who have experienced friendly, accommodating service from our team. Thanks for letting us know we're doing a great job and thank you for choosing LA CDJR!

November 19, 2022

Service ! To start off service was great. I had arrived & I had my father waiting and right away a rep knew why I was there & helped us out through out our wh More

by ambermares12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Madlonado
Report | Print
Nov 30, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for bringing your Dodge to LA CDJR for service! We're delighted your visit with us was efficient and smooth. We appreciate your business and your recommendation. Hopefully we'll see you again for your vehicle's next check up!

November 15, 2022

Exelente servicio muy amable lesly ! ! Muy buena atención explica paso a paso lo q se le ara al carro More

by Nanisgarcia23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly
Report | Print
Nov 16, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Gracias por su evaluación de 5-estrellas! Nos complace saber que Lesly le haya brindado un servicio de primer nivel. Es un placer ayudarla en todo lo posible. Por favor no dude en decirnos si hay algo más en lo que podamos ayudarle.

November 04, 2022

Representatives were friendly and explained everything clearly including the recommendations for the vehicle. Service was on point and timely. Henry stayed in communication with me to let me know when it More

by aguilarpedro36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Nov 07, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for stopping by to share positive feedback on your service visit with Henry! It's very important to us that our guests and their vehicles are treated to a thorough yet convenience service visit, so we're glad Henry got you safely back on the road in a timely manner. We appreciate your business and thank you for choosing Los Angeles CDJR!

November 02, 2022

Had 4 major regular maintenance work done on my 2020 Ram Truck. Cesar Madlonado, the service advisor, worked with me and gave me all the information i needed to make this visit great. Everything was done More

by mr91754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Madlonado
Report | Print
Nov 02, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

That's fantastic! Thank you so much for letting us know Cesar provided you and your RAM truck with a 5-star experience. We're delighted Cesar answered all of your questions and got your truck safely back on the road in a timely manner. It doesn't get much better than that! Thank you for choosing LA CDJR!

October 05, 2022

My first service experience was fast and easy the waiting lounge was very comfortable. Thank you David !! More

by O1solis
Recommend Dealer
Yes
Employees Worked With
David Echeverría
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Oct 05, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

That's fantastic! Thanks so much for stopping by to share your positive feedback. Welcome to service at LA CDJR. We are delighted to know that David provided you with a pleasant, accommodating experience. Please reach out to us next time you have any automotive needs. We look forward to assisting you. Thanks again!

Feb 28, 2023 -

O1solis responded

I’m back Thank you guys for the great experience. See you next time.

October 04, 2022

Great communication. Excellent service. Eduardo Guerrero helped me out and he was very attentive to my needs. Vehicle was finished promptly and it was even washed even th More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Report | Print
Oct 05, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Victor! We're so happy to see this review from you. It is our pleasure to keep your vehicle in its best condition, inside and out. We're so pleased Eduardo made your visit an excellent one. We hope to do it again some day, so don't be a stranger-- see you next time!

September 26, 2022

Great service short wait in and out with no issue’s works definitely return in the future More

by Denishaneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Report | Print
Sep 27, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

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