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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
511 Reviews

511 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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December 10, 2022

Great dealership very helpful. From the moment I arrived to the time I left all the staff assisted to meet all my needs. I am very satisfied More

by Jay V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Dec 12, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Jay, thank you for sharing such positive feedback with us! It is our pleasure to help you keep your Dodge in top condition, so thanks for letting us know how pleased you were with the thorough service Alisa provided for you. Your satisfaction means the world to us. Until we meet again, we wish you pleasant travels!

December 08, 2022

Alisa Retunski was professional,knowledgeable, and prompt. I had a 9:30am appointment and I was approached by Alisa with a big beautiful smile. Because of her I will be back because she made me feel l More

by nottgotti
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Dec 09, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for the positive feedback on Alisa! We sincerely appreciate your business and we're glad Alisa's attentive service style will bring you back to see us again. Thank you for choosing LA CDJR!

December 07, 2022

Love Valerie and the teams quick turn around, they are so polite, informative and overall helpful. Feels like family every time! No place like it :) More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie G. Calderon
Dec 08, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Diana! Thank you for letting us know how pleased you were with the convenient, pleasant service visit provided to you by Valerie and the LA CDJR service team. Remember us for any and all of your automotive needs. It is our pleasure to continue serving you!

December 07, 2022

Nice, but never have parts in stock think about vacuum out vehicle after working on vehicle More

by Das
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Dec 07, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for the 4-star review, Das! We hear you loud and clear. Your complete satisfaction is our #1 goal, so thank you for empowering us to serve you better by providing your honest feedback. Best wishes on all of your upcoming travels and thank you for choosing LA CDJR!

December 06, 2022

Very good service and very helpful everything was amazing and Alisa help is a lot More

by Cesarserrano615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Dec 07, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Cesar, thank you for trusting us with your Jeep and for letting us know Alisa provided you with excellent service! We sincerely appreciate your business and are already looking forward to making your next service appointment just as reliable.

November 30, 2022

Good customer experience and was well taken care of by Cesar Madlonado. Gave me updates on car and service was pretty quick More

by hbautista13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Maldonado
Dec 02, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share about your service visit with Cesar! We strive for your complete satisfaction and it sounds like Cesar provided you with his best care and support to get you safely back on the road in a timely manner. We appreciate your business and look forward to serving you again at LA CDJR!

November 28, 2022

Excellent Customer Service EddieGuerrero/ LACDJR Service Advisor went over and beyond to make sure I was satisfied. Thank you More

by Kemba Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Guerrero
Nov 30, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Kemba, we are so happy to read your review of Eduardo! Thanks so much for letting us know how pleased you were with your Jeep's service visit guided by Eddie. He truly is an asset to our team. We hope to make your next appointment just as superb. See you then!

November 25, 2022

Henry Martinez Was a awesome service representative, The whole team that worked on Monday 11/21/22… Also I went in on 11/20/22 for service not aware the the service department was clos More

by A Culver transfer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Nov 25, 2022 -

A Culver transfer responded

Please disregard regard my review typos

Nov 30, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for bringing your Jeep into LA CDJR for servicing! It is our pleasure to keep your vehicle in its best condition and we're glad Henry and the team made sure you were well taken care of. Please don't hesitate to call if there is ever an automotive issue we may assist you with. Until next time, drive safe and take care!

November 23, 2022

The service was great ! !!! The service was also great on the purchase of a new Dodge Challenger !!!!!! More

by tknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
Nov 30, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

We appreciate you saying so! We love to hear from our guests who have experienced friendly, accommodating service from our team. Thanks for letting us know we're doing a great job and thank you for choosing LA CDJR!

November 19, 2022

Service ! To start off service was great. I had arrived & I had my father waiting and right away a rep knew why I was there & helped us out through out our wh More

by ambermares12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Madlonado
Nov 30, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for bringing your Dodge to LA CDJR for service! We're delighted your visit with us was efficient and smooth. We appreciate your business and your recommendation. Hopefully we'll see you again for your vehicle's next check up!

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