Los Angeles Chrysler Dodge Jeep Ram - Service Center

My service experience at Downtown CJDR was excellent I didn’t have an appointment but they managed to get to my car and gave me a quote for repairs. I did choose not to do the repairs (old car , hi miles) didn’t have an appointment but they managed to get to my car and gave me a quote for repairs. I did choose not to do the repairs (old car , hi miles) but was still treated fairly. Note: facility and employees are all 5 star More

Leslie Carmona, is awesome she always goes the extra mile to make sure she explains the process of the visit and process of the work. to make sure she explains the process of the visit and process of the work. More

We work with Gabriel in the service department very knowledgeable and helpful, always in good moves, and willing to help make it very simple and fast for us. knowledgeable and helpful, always in good moves, and willing to help make it very simple and fast for us. More

I worked with Leslie Carmona repairing my Ram 1500 Laramie diesel for warranty service. She was pleasant, professional and focused on trying to resolve my issues and get me in and out of service quick Laramie diesel for warranty service. She was pleasant, professional and focused on trying to resolve my issues and get me in and out of service quickly. LA CDJR is a nice, clean modern service center and they are focused on customer service. Better than most dealerships that I have worked with for my vehicles. More

Excellent customer service from my advisor Carlos Hernandez. He was friendly and answered every question and concern I had during my visit. Hernandez. He was friendly and answered every question and concern I had during my visit. More

Excellent customer service during my visit at dealer. The lady gave all the information I needed. The lady gave all the information I needed. More

The process was so quick and efficient Eduardo Guerrero was wonderful at explaining everything that was going on with my vehicle and that needed to be taken care of. Out of the years I’ve been taking my je was wonderful at explaining everything that was going on with my vehicle and that needed to be taken care of. Out of the years I’ve been taking my jeep to get service here this was definitely top service, thank you for having better and well trained employees. More

Lacks clarity around timeline of service. Charges to pay with credit card. I’m considering taking my business elsewhere. Charges to pay with credit card. I’m considering taking my business elsewhere. More

Chris was very friendly and he explained everything. And informed me to what was wrong with my car and what needed to be fixed And informed me to what was wrong with my car and what needed to be fixed More

Exelent service they help me with the problem with my tire right away thank you tire right away thank you More