Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Los Angeles Chrysler Dodge Jeep Ram - Service Center
Los Angeles, CA
536 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
536 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center
Sort by
August 14, 2025
VERY PROFFESIONAL AND GREAT CUSTOMER SERVICE. EDDIE GUERRERO GREAT SERVICE AGENT TREAT YOU LIKE ONE OF UR OWN. THANKS EDDIE GUERRERO GREAT SERVICE AGENT TREAT YOU LIKE ONE OF UR OWN. THANKS More
by Ah Y QUE
Employees Worked With
August 12, 2025
Keep up the great customer service. Leslie Carmona keeps you updated in every steps of your vehicles service. Leslie Carmona keeps you updated in every steps of your vehicles service. More
by Gus
Employees Worked With
August 08, 2025
I brought my van here after getting an email about a recall with Dodge Caravans. The van is only at 18,000 miles and has been taken to the dealer for all services. Once I brought it to this location the recall with Dodge Caravans. The van is only at 18,000 miles and has been taken to the dealer for all services. Once I brought it to this location the van started to make grinding noises when changing gears from park to reverse etc. I called and let them know about my issues with the van after getting services done here and they want to charge me a $250 fee to just check it out. The van had never had any issues and is practically still new. I would also like to mention that once I came back to pick up my van they had blocked it in and made it impossible for me to even leave. I waited an hour until and older gentleman told me to just take it out myself. I refused as I felt that o might hit one of the other cars parked. He then told another worker to just move it and the worker refused as he said he would hit another vehicle. The older gentleman then says to him who cares if you hit a car it's already wrecked it doesn't matter. Even if my car has damage on one side I do not appreciate the way they were careless about moving my car. I really wish I would have gone to another service center but this was the closest to me. More
by danielgarciaelac
Employees Worked With
August 08, 2025
Even though my English isn’t perfect and it’s sometimes difficult for me to communicate with dealers, Frankie Guzman took the time to communicate with me and help resolve the issue. difficult for me to communicate with dealers, Frankie Guzman took the time to communicate with me and help resolve the issue. More
by Zung1014
Employees Worked With
August 07, 2025
Friendly and very helpful I trust I'm getting the best service possible when I have service done. Thanks to Frankie Guzman service possible when I have service done. Thanks to Frankie Guzman More
by eddiewormley
Employees Worked With
July 24, 2025
Leslie was kind and forthcoming with the issues on my vehicle. Honest about the timeline for finishing the repairs and was back to me on time vehicle. Honest about the timeline for finishing the repairs and was back to me on time More
by GRR86
Employees Worked With
July 15, 2025
Service Technician talks to you directly, came in to pick up and have programed a missing Key Fob from new Wagoneer S 4XE. Had appointment for this, they called the Service Technician, Frankie Guzman and h up and have programed a missing Key Fob from new Wagoneer S 4XE. Had appointment for this, they called the Service Technician, Frankie Guzman and he greeted me, told me how long it would take to program the new key. I told him I would be in the finance department to pay the balance due on the car. Frankie said he would come to the finance department and keep up updated on the service. Later he came to the waiting room I was in, gave me the new Key Fob and told me where in parked my car. Outstanding service, very few times that I can remember when I dealt directly with the service tech, I really appreciate working with someone who cares about the customer. More
by HiCap007
Employees Worked With
July 15, 2025
My visit was amazing! Carlos Hernandez was extremely helpful. I was satisfied. Thank you so much. Carlos Hernandez was extremely helpful. I was satisfied. Thank you so much. More
by janekabrooks
Employees Worked With
July 10, 2025
Carlos Hernandez from the service department was exceptional and knowledgeable! Definitely coming back to help me again, I recommend him! exceptional and knowledgeable! Definitely coming back to help me again, I recommend him! More
by Eliy
Employees Worked With
July 09, 2025
Frankie was so helpful during my oil change. Very knowledgeable and friendly and even helped to look into another issue with my vehicle and recommending a body shop. Very knowledgeable and friendly and even helped to look into another issue with my vehicle and recommending a body shop. More
by charlottewagenheim
Employees Worked With
