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Los Angeles Chrysler Dodge Jeep Ram - Service Center

Los Angeles, CA

4.9
510 Reviews

510 Reviews of Los Angeles Chrysler Dodge Jeep Ram - Service Center

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December 10, 2024

Abigail Duran did a great job assisting me, she has a great positive attitude, I told her the issues I had with my car. I was truly satisfied with the outcome, my car got fixed. Highly recommend her. She More

by mariela estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Mariela, Thank you for leaving Abigail this positive review! We are so glad that she got your automotive needs efficiently taken care of. your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 23, 2024

Eddie G. Was so professional,welcoming answered all my qyestions and listened to everything I had to say .Now work on your cashier her customer service needs More

by Ms.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Ms. B. Thank you for your positive feedback on Eddie. We regret that your experience with another staff member degraded your overall visit with us. I'd like to address this if you would please reach out to me and provide more info. Thanks so much for bringing this to our attention. Hector Gonzalez Service Manager LA CDJR (213)340-5829 HGONZALEZ@LACDJR.COM

November 23, 2024

I received excellent service from Frankie Guzman. Got new tires and an alignment. I highly recommend LACDJR. Thank you. More

by LazArt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for reporting on the exceptional work Frankie and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing LA CDJR for the highest quality service!

November 06, 2024

My visit at Los Angeles Chrysler Dodge Jeep Ram dealership was amazing! Leslie Carmona my service advisor always makes sure my vehicle is well maintained plus the customer service is very kind and More

by Santosespinoza01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Carmona-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for your terrific review of Leslie and the LA CDJR service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

October 21, 2024

This is a big, high volume, professional operation. The service lane is tight, but there are so many people there to help. More

by AJMSANGABRIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're happy our team's expertise helped you have a very positive experience at LA CDJR! Thank you so much for your excellent feedback. Safe travels until we see you next time!

October 13, 2024

The service was quick and David was very helpful. I almost walked away but he gave me options that helped me get the service needed More

by K Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Echevarria
September 18, 2024

Every since I started going to Dodge DTLA, Henry Martinez has been my service advisor. Henry is knowledgeable, honest and does not try to upsell you. More

by tclemonsusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Your satisfaction means the world to us, and we're pleased Henry continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

September 12, 2024

Service was amazing, quick, and efficient. Abigail really made the process run super smoothly during my whole visit. I did not stress at all More

by ortizcindy353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Cindy, we're happy Abigail's diligence and expertise helped you have a very positive experience at LA CDJR. Thank you so much for your positive feedback. Safe travels until we see you next time!

September 10, 2024

It was very fast to be connected with an associate and satisfactory because was in my language Carlos Hernandez was very kind , took the time necessary to I can have the real service my car was needed, More

by franciscoapreza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

Francisco, thank you for telling us the highlights of your service visit with Carlos! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 05, 2024

My service experience at Downtown CJDR was excellent I didn’t have an appointment but they managed to get to my car and gave me a quote for repairs. I did choose not to do the repairs (old car , hi miles) More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Los Angeles Chrysler Dodge Jeep Ram responded

We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing LA CDJR for the best service!

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