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Los Angeles Chrysler Dodge Jeep Ram

Los Angeles, CA

4.8
1,031 Reviews
At our Los Angeles dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. That why we compliment our sales with certified service, tires, parts and accessory departments. Shopping for a new car or getting your current model repaired can be stressful. There is a vast amount of automotive sales and maintenance options today, so we try to help your decision an easy one. We make sure that our customers come first, no matter what. Our dealership offers numerous amenities for all our shoppers and service customers.
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2025 S Figueroa St

Los Angeles, CA

90007

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Showing 1,031 reviews

December 19, 2022

This place is quick and great. I got my car back in no time. Amazing! More

by Mazatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 19, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for letting us know how satisfied you were with the thorough and convenient service visit our team provided for you! It's super important to us that our guests know they can count on us to get their vehicles taken care of efficiently to safely return them to the road, back to their lives. We truly appreciate your business and look forward to making your next appointment just as valuable!

December 19, 2022

Excelente atención de parte de nuestro vendedor Erasto, ya que ha estado pendiente desde que ordene el carro More

by Rigoberto Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusben Guevara ***** 5 ??
Dec 21, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Gracias por tomarse el tiempo para dejarle a Erasto esta evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que el le haya brinado un servicio de primer nivel. Le deseamos felicidades por su nuevo vehiculo- en parte de todo el equipo!

December 19, 2022

Great world class service. Speedy and efficient. Erasto was able to guide me from the beginning of my custom Jeep order all the way through the end. No runabouts and no shortcu More

by fourtet9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erasto, Valentine and Rusben.
Dec 21, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, fourtet9! Thanks for sharing awesome feedback on your buying experience with Erasto. We're pleased the ordering and purchase of your new Jeep went smoothly, thanks to Erasto's efforts to keep you updated throughout the process. Congratulations to you! We wish you all the joy and adventure your new Jeep has to offer. Thanks for choosing LA CDJR again!

December 17, 2022

Love my new car! Thank you Vernell for being so patient and understanding. Thanks everyone for making my experience easy but long! Let’s do it over the phone next ti More

by 1ccanary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Gomez
Dec 19, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thanks so much for your 5-star review of Vernell and congrats on closing the deal on a new Jeep! Yes, let's do that-- let us know when you're ready! We wish you many happy adventures and pleasant travels, until our paths shall cross again. Thank you for choosing LA CDJR!

December 17, 2022

The dealership and its staff are very nice. However, my Jeep wrangler rubicon 4xe has been making a very loud squeal noise for a couple of months now and I have brought it in about 3-4 times fo More

by Erika M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Carmona
Dec 19, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Erika. I'm sorry to hear of the ongoing issues with your Jeep but thank you for bringing it to our attention with this feedback. I would like to speak with you personally and see how we can get this resolved so you can enjoy your Jeep again. At your convenience, please contact me and let's get down to the bottom of this. Sincerely, Greg Lane Service Director LA CDJR glane@lacdjr.com

December 16, 2022

Henry Martinez was very helpful when I took the car in for service. He will be your guy if you need anything. More

by Montiel.kare94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Martinez
Dec 16, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Thank you for letting us know how happy you were with the accommodating service Henry provided for you! It is always our pleasure to assist you with your automotive needs and we hope you will not hesitate to give us a call the next time Henry and the LA CDJR team can help you again. Safe travels until your next visit!

December 13, 2022

The advisor was great. My car is driving better. However, the shuttle ride offer is complete bs. They ordered a Lyft for me and 3 other people dropping off their cars. We w More

by kashellw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha
Dec 14, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Hi, Kashellw. We're so sorry about your experience with the Lyft reservation made for you. It sounds like our team did not follow protocol and our error caused you a great inconvenience. We have taken your feedback to our entire service team to make sure this does not happen again and make improvements to the process, overall. If you would like to discuss this further, I would be happy to hear from you. Thank you for your feedback. Sincerely, Greg Lane Service Director LA CDJR glane@lacdjr.com

December 12, 2022

My experience with this dealership was very good. They were right on time. They got me right in and also scheduled me a ride home and picked me up. Henry Martines, my service tech., was also great More

by cedricewilliams118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Dec 12, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Fantastic! Thanks so much for telling us all the great things our team did to make your service visit convenient and helpful. We're glad Henry took such good care of you. Please don't hesitate to give us a call when Henry and the LA CDJR team may assist you again!

December 10, 2022

The car is falling apart. I have to bring it in for multiple problems. The dealer doesn’t want to help they want to continue to charge me for inspections. More

by Anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leslie
December 10, 2022

Great dealership very helpful. From the moment I arrived to the time I left all the staff assisted to meet all my needs. I am very satisfied More

by Jay V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Retunski
Dec 12, 2022 -

Los Angeles Chrysler Dodge Jeep Ram responded

Jay, thank you for sharing such positive feedback with us! It is our pleasure to help you keep your Dodge in top condition, so thanks for letting us know how pleased you were with the thorough service Alisa provided for you. Your satisfaction means the world to us. Until we meet again, we wish you pleasant travels!

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