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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,561 Reviews

1,561 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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December 21, 2023

Excellent service very friendly with customers they call you by your name which made me feel very comfortable even if they made a small mistake their friendliness over rules More

by ARETHA.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

We had a relatively good experience. I was surprised having the car being a certified pre-owned car that we had to pay for a carbon buildup since we just got the car 4 months ago. They s More

by Lindsaybennett23
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Wynter
December 21, 2023

Very great customer service and very fair with customer service Great customer service Very helpful Very understanding More

by lavetterogers1982
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Wynter
December 20, 2023

Terry was very helpful, he explained what needed to be fixed in a very simple way for me. And they were able to find parts quickly and finish the break pads replacement quickly. Very happy with the servic More

by FORGET_ME_NOT666
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Kelly
December 20, 2023

Craig is a great service writer Always let me know what's up prior to work starting More

by Dougperera
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Servo
December 20, 2023

I was waitibg for 7 hours for a New tire, after waiting 8 hours for a tow truck the day before. My complain is to nissan company not to Joshua who was kind and attentive. He gave me a good service. More

by Ricardogom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
December 18, 2023

Very nice , pleasant described everything on spot , and got my car the same day . Had a very nice experience customer service top tier . More

by Karikpharr0418
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 18, 2023 -

Karikpharr0418 responded

Ashley was very nice , and pleasant described everything on spot , and I got my car the same day . Had a very nice experience customer service top tier .

December 18, 2023

The employees are very nice and helpful. I have purchased 3 vehicles from this dealership with no problems and the service department (Gerald) is great More

by sunrise8420
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Wynter
December 18, 2023

The worst dealership I have ever bought a car from, their service is deployable, and I doubt that I would ever buy a car from them ever again, and it is very unfortunate. More

by Rjlux2
Recommend Dealer
No
Employees Worked With
Terry Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Kelly
December 16, 2023

It was great. Craig explained to me what my car needed done and got it done after. Thank you More

by RUBENISAAC06
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Servo
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