Lorenzo Nissan Ft. Lauderdale - Service Center

Always have top rate service every time! Highly recommend Lorenzo Nissan! Gerald is great! Always takes care of any issues Highly recommend Lorenzo Nissan! Gerald is great! Always takes care of any issues More

Craig is very helpful and honest! I love working with him and will continue to use him as my advisor I love working with him and will continue to use him as my advisor More

Terry is hands down the service consultant that I have dealt with. I've been dealing with him since 2004 and he is the only person that I deal with. If he is of I wait until he is at work for all my issue dealt with. I've been dealing with him since 2004 and he is the only person that I deal with. If he is of I wait until he is at work for all my issues. More

Horrible service I hated I will never coming back there ! Very bad service e so expensive to service I pay almost 450 ,00 dollars and they even vacuum my car ! Very bad service e so expensive to service I pay almost 450 ,00 dollars and they even vacuum my car More

They took care of my car very well,the service was great,fast,and respect my time. great,fast,and respect my time. More

I had the pleasure of working with Jessica Ramirez and she was fabulous. Couldn’t ask for a better experience. she was fabulous. Couldn’t ask for a better experience. More

I wouldn’t buy a Nissan anywhere else. Fantastic buying experience from start to finish. My advisor Gino was professional, courteous, helpful, honest, and knowledgeable. The people at Lore Fantastic buying experience from start to finish. My advisor Gino was professional, courteous, helpful, honest, and knowledgeable. The people at Lorenzo Nissan make the buying experience a pleasure. More

Worst experience. This is a horrible dealership and service department with staff. And no one follows up. This is a horrible dealership and service department with staff. And no one follows up. More

Although Terry Kelly was great and kept me informed of everything that was going on with my car, the actual workmanship was not that great. I was told that it would be a great idea to change the sparkplu everything that was going on with my car, the actual workmanship was not that great. I was told that it would be a great idea to change the sparkplugs because my car was old and they needed to be replaced (I came in to get the AC compressor fixed). I did just that and after a months of the car not running correctly, I find out it was because one of the sparkplugs was actually broken and causing the car to jump like a horse. I called the repairs department, Left several messages to have them look at it 5 days after I picked up my car and I even made an attempted to bring it in, but they never had time to look at it again (always too busy or I had to leave my car there all day). I ended up taking it someplace else and getting it fixed. They did fix the AC compressor and it is currently working well so I give them credit for that, but putting in a broken sparkplug and not test driving the car to see if it worked right afterwards, that's unacceptable. It felt like: you left the dealership after completion on your car so now the problem is on you. Just to add more context into the review, this was the week of the cyber attack on dealership systems and I was very patient in leaving my car there with them for almost 7 days just to get it fixed correctly and not rush them. Is the AC compressor working? Yes. Did I have good communications with Terry Kelly about fixing my car and how long it would take to fix it? Yes Did I go in with one problem and come out with another? Yes Did they fix the second problem they caused? No Will I go back to them for service? No More