Lorenzo Nissan Ft. Lauderdale - Service Center

Not too good There is always room for improvement. From the first to the last time being at this dealership the wait time was always a problem. In my situation, t There is always room for improvement. From the first to the last time being at this dealership the wait time was always a problem. In my situation, the travel time from our house to the dealership was one hour to one hour and a half. Signing papers wait time was more than 2 hours, resolving issue with keys was a problem because the keys would not open the door only the ignition would work, my wife had to go back to find out what was the problem then when working on the door the tech lost a part, I was sent home on a loaner after being there for more than three hours and then having to return the following day to pick up my truck. More

Maintenance was excellent. Manager was exceptional The management for the service is exceptional. The manager really cares and listen to the customer. First time after 10 years. My issue was solved and The management for the service is exceptional. The manager really cares and listen to the customer. First time after 10 years. My issue was solved and got answers. More

90k mile check up for my car Great service that’s all that needs to be said thank you. I really don’t Luke the fact that you’re making ye all these words in for a review everyone Great service that’s all that needs to be said thank you. I really don’t Luke the fact that you’re making ye all these words in for a review everyone is different we don’t have to say a lot remember this when your setting up these reviews More

Just great I will say my experience was great is not the first time going there.. in the past years I been going for car service I wouldn't change this place ... I will say my experience was great is not the first time going there.. in the past years I been going for car service I wouldn't change this place ...mostly I wouldn't change Greig he is the best ,he is so helpful and kind . More

The best Nissan Dealer in Broward Weston Nissan service department hang up the phone while I was Talking, Pembroke Pines did not much to repair my car. LORENZO Nissan so far us the onl Weston Nissan service department hang up the phone while I was Talking, Pembroke Pines did not much to repair my car. LORENZO Nissan so far us the only Nissan dealer that I will recomend to family and friends. More

All good Pulled on and was helped immediately. Service advisor Craig Servo was expert and always explains things well. Coupon was honored. Repair was needed on Pulled on and was helped immediately. Service advisor Craig Servo was expert and always explains things well. Coupon was honored. Repair was needed on battery mount, parts were ordered and appointment made for the following Monday. More

Car service The service was great the advisor tell you everything is wrong with the car. And the inspection that need to be done and the prices. The service was great the advisor tell you everything is wrong with the car. And the inspection that need to be done and the prices. More

Professional Craig my service manager is very thorough and patient and takes the time to explain everything that has to be done to the car and George is an asset t Craig my service manager is very thorough and patient and takes the time to explain everything that has to be done to the car and George is an asset to the company Service took a bit longer than it should have other than that all good More

Great experience each time I look forward to bringing my car in and working with my service advisor Gerald Winters always make my day, his totally committed to my car servic I look forward to bringing my car in and working with my service advisor Gerald Winters always make my day, his totally committed to my car service and making sure I get the best prices. So thank th ou for having him in your company and because of him I have recommended alot of people there. More

Always Great! We go to Lorenzo Nissan for our service needs as we have 2 Nissans. The service is always efficient, everyone is helpful and friendly. We always con We go to Lorenzo Nissan for our service needs as we have 2 Nissans. The service is always efficient, everyone is helpful and friendly. We always contact Craig Servo who makes the arrangements, dependent on our vehicle needs, and with Mr. Servo everything runs smoothly. He has provided us with outstanding service arrangements. Waiting area is good and coffee and hot chocolate are great. Thank you. More