Lorenzo Nissan Ft. Lauderdale - Service Center

Car service The service was great the advisor tell you everything is wrong with the car. And the inspection that need to be done and the prices. The service was great the advisor tell you everything is wrong with the car. And the inspection that need to be done and the prices. More

Professional Craig my service manager is very thorough and patient and takes the time to explain everything that has to be done to the car and George is an asset t Craig my service manager is very thorough and patient and takes the time to explain everything that has to be done to the car and George is an asset to the company Service took a bit longer than it should have other than that all good More

Great experience each time I look forward to bringing my car in and working with my service advisor Gerald Winters always make my day, his totally committed to my car servic I look forward to bringing my car in and working with my service advisor Gerald Winters always make my day, his totally committed to my car service and making sure I get the best prices. So thank th ou for having him in your company and because of him I have recommended alot of people there. More

Always Great! We go to Lorenzo Nissan for our service needs as we have 2 Nissans. The service is always efficient, everyone is helpful and friendly. We always con We go to Lorenzo Nissan for our service needs as we have 2 Nissans. The service is always efficient, everyone is helpful and friendly. We always contact Craig Servo who makes the arrangements, dependent on our vehicle needs, and with Mr. Servo everything runs smoothly. He has provided us with outstanding service arrangements. Waiting area is good and coffee and hot chocolate are great. Thank you. More

The afternoon driver is never available for pickup. The afternoon driver is never available for pickup at 12:00 p.m. or at 5:00 p.m. (on three occasions) and no one reports this to me on a timely basis The afternoon driver is never available for pickup at 12:00 p.m. or at 5:00 p.m. (on three occasions) and no one reports this to me on a timely basis that he will not be coming by until I call (on two or three different phones). And when messages are left they come in much later in the day. Text would probably be better. On one occasion having to walk from the nearby Broward County court complex in the rain I slipped on a sidewalk and hurt myself. I pay a monthly maintenance fee as part of my lease. I never will do so again. More

Just good service Craig was very helpful and the service was great. Everything went well and all told it was just very good customer service from start to finish. Craig was very helpful and the service was great. Everything went well and all told it was just very good customer service from start to finish. More

Working Class Fair Prices and very nice staff comfortable waiting area and drinks very Understanding staff concerning cost and That most people are pay check to Fair Prices and very nice staff comfortable waiting area and drinks very Understanding staff concerning cost and That most people are pay check to paycheck More

Excellent customer service I have taken my car to this dealership twice and both times I have had excellent customer service in the service department. The entire process went s I have taken my car to this dealership twice and both times I have had excellent customer service in the service department. The entire process went smoothly. Everything was explained to me clearly and at any time if I had questions I could always call and my questions would be answered. Cra More

Shaun Rolle I was paired up with the best service advisor. Shaun is always here to help me and breakdown the needs for my car. He goes above and beyond for his cu I was paired up with the best service advisor. Shaun is always here to help me and breakdown the needs for my car. He goes above and beyond for his customers and provides the best service. More

Thank you, Lorenzo Nissan and Craig Servo! I would like to take a special moment to recognize Craig Servo who provides the best customer service I have ever experienced while servicing my vehic I would like to take a special moment to recognize Craig Servo who provides the best customer service I have ever experienced while servicing my vehicles. During my most recent visit, we performed the 20k mile service and it went smoothly, as usual. Per my request, Craig obtained my warranty information to make sure Lorenzo Nissan has everything needed for future use. In the past, Craig's confidence and expertise alleviated my immense anxiety of fixing my 2012 with over 100k miles. My Mom now drives this car and we need it to last. He communicated with Lorenzo's lead technicians on my behalf and they did such a nice job - with patience and empathy. It still runs like a dream. I cannot thank Lorenzo Nissan's staff enough for always taking care of us. The cafe machine in the lobby is also a welcoming touch! Thank you. More