Lorenzo Nissan Ft. Lauderdale - Service Center

Craig Servo my service Agent was excellent! Always feel that Im treated right and fair with service on my vehicle. Craig is a terrific Service Mgr. He"s through in his job, and answers all que Always feel that Im treated right and fair with service on my vehicle. Craig is a terrific Service Mgr. He"s through in his job, and answers all questions and concerns. Also works diligently to resolve any issues and unforeseen events. Keeps you up to date with progress on my car. More

Always a Great Experience with Craig and Eddy As always, Craig my service advisor took great care of me and did not sell me things my vehicle did not need. He even discounted the additional servic As always, Craig my service advisor took great care of me and did not sell me things my vehicle did not need. He even discounted the additional service items/ told me about their online coupons. I would highly recommend! Lorenzo Nissan, PLEASE BRING BACK YOUR SERVICE LOANERS! It's such an inconvenience to your customers to have to go offsite to rent a vehicle when dropping a car off for service. More

Attentive, thorough and fast! I had an excellent experience at Lorenzo! Craig the service manager was efficient and made me feel like i was the most important person there. He expl I had an excellent experience at Lorenzo! Craig the service manager was efficient and made me feel like i was the most important person there. He explained everything in detail which i really appreciated. The oil change was complimentary and fast!!! only downside was the shuttle to my home as not available. More

As always, everyone is incredible. The attention to detail is like no other. I have closer dealerships to my house but is always worth it to me going the extra miles because I know my vehicle is gettin detail is like no other. I have closer dealerships to my house but is always worth it to me going the extra miles because I know my vehicle is getting the best care More

Excellent - as always! Craig and his team are always the BEST - even providing rental car for extended service time. We have been a customer since 2013 and CRAIG has always Craig and his team are always the BEST - even providing rental car for extended service time. We have been a customer since 2013 and CRAIG has always gone above and beyond excpectations. More

Had transmission, brake, power steering, engine oil, coolant fluids replaced, and tires rotated and balance with front wheel alignment on my 2011 Altima. Just great customer service and tech work from L coolant fluids replaced, and tires rotated and balance with front wheel alignment on my 2011 Altima. Just great customer service and tech work from Lorenzo dealership! More

Terry, and team treated us like VIP's thank you for taking the time to make sure my Canadian insurance covered the work. Thank you taking the time to make sure my Canadian insurance covered the work. Thank you More

Great as always Thanks for taking care again. I had to come to do a regular maintenance and just pulled in as a walk in, at no time, I was offered to get my car in, Thanks for taking care again. I had to come to do a regular maintenance and just pulled in as a walk in, at no time, I was offered to get my car in, and in an hour I was already back on the wheels. Thank you! More

From the guy I first spoke to trying to tell me there wasn’t a problem to the wrong part being ordered to the long time to make the repair on my 3rd visit - poor experience. Craig Servo is awesome but t wasn’t a problem to the wrong part being ordered to the long time to make the repair on my 3rd visit - poor experience. Craig Servo is awesome but the rest of the service department needs great improvement. More

Service advisor Terry has always been incredibly professional, up-front and a pleasure to deal with. He is the primary reason I come back to this dealership for service or repair needs. professional, up-front and a pleasure to deal with. He is the primary reason I come back to this dealership for service or repair needs. More