Lorenzo Nissan Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,421 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center
Positive,prompt and professional See above.....I used the express service and was very pleased that they were able to get my car in and out within an hour, My battery was tested,repl See above.....I used the express service and was very pleased that they were able to get my car in and out within an hour, My battery was tested,replaced and multipoint inspection was conducted More
Great service Fort Lauderdale Nissan provides great services with discount coupon anda free power wash for my vehicle. I’ve been servicing here my car since 2015. Fort Lauderdale Nissan provides great services with discount coupon anda free power wash for my vehicle. I’ve been servicing here my car since 2015. More
Excellent Sales Representative Sales Representative Carlos was very helpful and friendly. I would recommend anyone to him because I know they would be in good hands. thanks Ft Laude Sales Representative Carlos was very helpful and friendly. I would recommend anyone to him because I know they would be in good hands. thanks Ft Lauderdale Nissan More
Outstanding Leasing Experience I purchased my last Nissan here about 3 years ago, and continue to service that car here, through Craig Servo. He makes servicing the car easy and ef I purchased my last Nissan here about 3 years ago, and continue to service that car here, through Craig Servo. He makes servicing the car easy and efficient, and dependable. Last week we went for an oil change and left with a brand new 2016 Nissan Altima (beautiful). The process was long, however, thanks to Sam our initial contact person who moved mountains, and then Jamie, Dmitri, and Sebastian we felt we absolutely got the best deal and incredible service. We felt we could trust and depend on this group to work in all of our best interests, and so far we have not been dissapointed. Their customer service is awesome and Sam is dedicated to challenging challenges. We are very happy with our purchase and I will refer anyone who is in the market for a car, new or used, to this dealership. More
The place to go for Service!! First off I want say that I love Nissans! I have had two Altimas, which were not only good on gas but they never gave me problems, however; whenever First off I want say that I love Nissans! I have had two Altimas, which were not only good on gas but they never gave me problems, however; whenever i did have an issue I always count on my service guy Gerald Wynter to lead me in the right direction!! He's honest and knows job well!! i would go to any other dealership because i feel like the other guys are RIP OFFS!! ALL THEY SEE IS DOLLAR SIGNS! Mr. Wynter ,on the the other hand is the BEST SERVICE GUY EVER !! I would recommend all me family and friends to him because he gets the job done!! More
There is no respect with the customer No commitment to customers and quality. When I bought the car, I neede to retur the car twice due problems at the engine. They never gave me any kind No commitment to customers and quality. When I bought the car, I neede to retur the car twice due problems at the engine. They never gave me any kind of support or compensation. The last time that I was there for service, they charged me to change parts and left the same ones... More
Vehicle purchase and Service Professional attentive to customer's needs and respectful. when I purchased my vehicle, the sales Rep. listened to my specific needs and price I was Professional attentive to customer's needs and respectful. when I purchased my vehicle, the sales Rep. listened to my specific needs and price I was able to spend. the three times I have taken the car for service, the advisor assisted me in less than 4 minutes, asked the necessary questions and listened to my specific requests.. the most important item for them is to assist the customer the best way then can, regardless of the kind or actual price of the car and that is important to any consumer. Same value treatment for all. More
My Experience I've purchased my last four vehicles from this location I call my place because of the family environmental atmosphere experience one would get upon I've purchased my last four vehicles from this location I call my place because of the family environmental atmosphere experience one would get upon your arrival. The employees that includes all of them are very helpful and attentive to what ever your questions are, and I must admit the Service department and the mechanics are the best I've experience for many years. I must give special attention to Terry Kelly, Sammie Torres and Nigel Jarrett for their commitment for service with excellence. I reside five and twelve minutes respectively from Two Nissan Dealerships and because of the level of services that I receive at Fort Lauderdale Nissan I would Highly recommend anyone who desires excellent services to make the trip. More
I brought in my vehicle to have service. Once the vehicle was returned to me it was damaged, scratched on both the passenger and driver's side doors. They refused to fix the damage. ****After posting vehicle was returned to me it was damaged, scratched on both the passenger and driver's side doors. They refused to fix the damage. ****After posting a negative review I was called by the General Manager who made arrangements for the scratch in the door to be fixed at their body shop at no cost to me. They are committed to making their reputation better and will make their customers happy whatever it takes! I am now happy with the look of my vehicle and will give them a second chance. If you have an issue as to speak with Stacy, the GM. More
I usually go to the maroone Nissan in Pembroke Pines but I decided to try Fort Lauderdale because I was closer. I have a 2012 Nissan Altima. I went on a Sunday for an oil change I also needed them to fix I decided to try Fort Lauderdale because I was closer. I have a 2012 Nissan Altima. I went on a Sunday for an oil change I also needed them to fix the seat belt in the back seat. After my oil change the service tech advised me that I need to come back another day for them to fix the seat belt! He said they didn't have enough techs there on Sunday to spend time fixing the seat belt and I should come back another day that's convenient for me, I told him I guess he meant another day that's convenient FOR THEM! When I went to pay for my oil change the cashier had such a condescending attitude. She didn't greet me, she didn't even tell me total right away. She was doing other things and when I did pay her she just gave me my receipt and went back to doing whatever she was doing. Her whole persona was as if I was an inconvenience or a bother to her! She also had a lip piercing in. Extremely UNPROFESSIONAL!!! Let's just say I will NEVER return here!!! I'll drive all the way to Pembroke pines! More