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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.6
1,607 Reviews

1,607 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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March 22, 2021

Craig Servo is an asset to your organization. If it wasn't for him, I would be servicing my vehicle somewhere else because when Ft. Lauderdale Nissas was bought out by Lorenzo, it eliminated the Synchr More

by CDecker1177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis was great; Jesus, the loan manager, could have been more patient.
Mar 22, 2021 -

Lorenzo Nissan Ft. Lauderdale responded

thank you , we are always here to give you the best service glad your happy with us .

March 22, 2021

Had an appointment for an oil change and was told when I got there that the wait was at least two and a half hours. Took up my entire day off sitting there then in rush hour traffic. What was the point of t More

by ssastonebau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Lorenzo Nissan Ft. Lauderdale responded

I apologize for making you wait. We have been very busy due to our low prices, factory authorized technicians, and the post pandemic rush. If you contact me the next time you need service, I'll personally see to it we get you in at your designated appointment time. Thanks, michaele@lorenzonissan.com

March 18, 2021

Normally, I have zero issues; so, I hesitate bringing up something so picky. However, Lorenzo is awesome, and I want them to stay that way, so: Greeting was great. My technician, Shaun Rolle was wonderful a More

by mdburgos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Rolle
March 16, 2021

I had a problem that required much coordination up the line at Nissan. The Service manager Ed Barros looked into the situation and was able to provide a more than satisfactory resolution to my problem. On More

by rc51pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barros, Craig Servo
March 08, 2021

Terry Kelly was our service advisor. He was by far the best advisor of any dealership I've ever been to. Friendly and knowledgeable. The best! Its worth the drive here for him. Great guy!! More

by Elizabeth Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genesis
March 08, 2021

Great service fast and efficient helped find problems i didn’t know exists, kept me in the loop with every service & help me pay my balance on this pandemic with sunbit More

by ttijerino4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
March 08, 2021

Everything was awesome. I will be coming back to complete the rest of my services that have to be done to my car. Everything was great More

by spenetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

The service provided was very good.I would recommend The service provided was very good. I would recommend this dealership to anyone who needs their vehicle serviced or looking for a new or used vehicle More

by GWENDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald
March 03, 2021

Terry Kelly is one of the best guys to go to. He’ll put all your worries at ease, and will help you understand what I don’t know much about my car. More

by WILNICKPAUL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
March 02, 2021

The fast service that was provided. Sean made sure my The fast service that was provided. Sean made sure my vehicle was serviced properly and i was able to rent a vehicle. Thank you sean More

by KISHA405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
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