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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.6
1,607 Reviews

1,607 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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May 06, 2021

I was referred to Lorenzo Nissan of Fort Lauderdale through my sister. I received a questionable repair estimate by another Nissan Dealership. I reached out to my sister and was put in contact with Ter More

by raspy08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
May 03, 2021

Lorenzo Nissan is my go-to for both of my Nissans. Craig Servo and their master technicians always take such good care of me. I highly recommend you go to Lorenzo Nissan if you need help servicing your vehi More

by Dawn D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo
May 03, 2021

Left my keys in the after hours slot and car in the parking lot overnight. They fixed my problem and I had my car back by 1pm the next day! Appreciated the quick professional and friendly service fro More

by maryfleminghrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Kelly
April 26, 2021

Sean the advisor was nice and the guy who drives the shuttle. Everything else is terrible. Assessment on my car took 4 hours. They quoted me at $1700 for a repair and I took my car to another Nissan dea More

by jg254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Michael Eagle
May 04, 2021 -

Lorenzo Nissan Ft. Lauderdale responded

JG254, I'm sorry we didn't do your repair, because our customers are the most important thing to us, not the money. We are the most economical Nissan repair shop in South Florida. However, we're also the most comprehensive. Many other service departments offer "half fixes" in order to get the business from the customer, knowing the customer will be back in 3 months for an even more costly repair. If there's anything we can do to serve you in the future, please call me. Mike Eagle General Manager 954-527-3400

April 26, 2021

They were very polite and thoroughly took care of my car. Great people! Shaun made the experience so easy! It was service well done as always! More

by shineyweather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
April 22, 2021

The service department at Lorenzo Nissan is always friendly, efficient and the prices can not be beat. Terry Kelly is the best service advisor we have ever had. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
April 22, 2021

Thank u Craig for your great customer service everytime I bring my vehicles in you also take of them with no hassle...keep up the great services More

by KUMARIE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graig
April 21, 2021

My visit was amazing as usual, Craig takes care of everything. He’s great. All of the staff are friendly and welcoming. Favorite dealership in Fort Lauderdale More

by southerntrips18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
April 19, 2021

Craig gave me excellent service. He kept me posted on the progress of my repairs and tried his best to please me for the price. I would recommend him to my friends. You have a good man there. Thank you More

by TALORRO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig
April 14, 2021

The customer service care representative Mr Shawn Rolle is exemplary in his profession as a representative at your Nissan dealership and is the one reason I continue to come to your business for service fo More

by jacqui1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Rolle
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