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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,495 Reviews

1,495 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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December 18, 2024

I’ve been servicing my car there since 2019 and Craig was my Service Manager and he still is and I have always received 5 Star service, if I could give him more I would. He explains everything and answers an More

by JLEVESQUE1272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

It's great to know our team meets your expectations over the years at Lorenzo Nissan Fort Lauderdale. We're glad you find everything easy to understand and feel comfortable with your car's service. Thank you for continuing to choose us since 2019.

December 18, 2024

Efficient and timely . Anthony took very good care of me. The car wash was an added bonus. More

by lkalex519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anthony
Dec 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Great to know our team was efficient and timely at Lorenzo Nissan Fort Lauderdale. It's wonderful that the car wash really added something special for you.

December 18, 2024

I have been a customer for many years and absolutely enjoy the level of service I received. It's always a pleasant experience. More

by Chanale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the name of the courtesy driver, but she is nice
Dec 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale is glad to hear you've had such a pleasant experience. Your longstanding support means a lot to us, and our team looks forward to serving you again. Take care!

December 18, 2024

Easy to deal with work done very quickly . Nice people . Treated fairly and respectfully. Recommend More

by kanowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience. Lorenzo Nissan Fort Lauderdale appreciates the recommendation and is glad that our team could assist quickly.

December 18, 2024

Excellent customer service. Anthony was very attentive and helpful, and resolved my car tires issue. More

by Yova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the positive feedback about our team. We are pleased to hear about your excellent experience with car tire service at Lorenzo Nissan Fort Lauderdale.

December 18, 2024

I bought a 2014 Nissan Pathfinder SL from you guys. I paid $11,000 cash. I got in the mail that something was wrong with the hood connection so I brought that back to the dealership to have it looked a More

by martinhafu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nestor Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Please know your feedback is important to us and I would like a chance to speak with you about your experience during your recent visit to our Service Department for a recall repair. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Thank you, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

December 14, 2024

Thanks you your guy doing exell8job what ever comme in for any service Thanks again More

by ronaldaugustin66
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback and support. If you ever need assistance with any service, feel free to reach out.

December 14, 2024

These guys are absolutely excellent! They go above & beyond! You are a person with them & not just a sale. More

by Ketti7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the great review. We value everyone who comes to Lorenzo Nissan Fort Lauderdale, and your kind words mean a lot to us.

December 13, 2024

Great service, reasonably priced and the service advisor was extremely knowledgeable and helpful throughout the process! More

by PaulTim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your kind words about our service and pricing. We're glad to hear you had a positive experience with our team. If you have any more needs, we're here for you.

December 13, 2024

Excellent and friendly service, quick turnaround as well so had my vehicle back by midday. More

by stockwelltracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our team at Lorenzo Nissan Fort Lauderdale. We're pleased to know everything went smoothly with your vehicle.

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