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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

4.5
2,012 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 2,012 reviews

December 03, 2024

Service was easy to schedule, notifications were clear. Work was completed same day and car was ready and shiny clean for pick up. Would use again More

by Ann18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
junior
Dec 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear you had a smooth visit at Lorenzo Nissan Fort Lauderdale. Take care and see you next time!

December 03, 2024

Always nice and they do a great job. Junior is great, he is always efficient! More

by Shan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior 5 stars
Dec 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale is glad to hear about your positive experience with our team. Your feedback means a lot to us.

December 03, 2024

This car dealership is the worst. I would never come back here to purchase a vehicle nor take my vehicle for service ever again the way I was treated as a customer was terrible. I’ve More

by DESTINYG70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
December 03, 2024

Short wait time and clear information provided. Very polite efficient attendant. Very happy with the service More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about Lorenzo Nissan Fort Lauderdale.

December 03, 2024

The service department supervisor lacks customer service skills. I would give him ZERO STARS. Anthony one of the advisors was a great listener and compassionate with great customer service. His supervisor c More

by Allentown7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anthony . 5 stars
Dec 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Service Department. Can you please contact me at your earliest convenience? Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

December 01, 2024

Customer oriented. Someone comes to greet you at your car to find out your problem and get you to the right person. Very friendly staff. More

by WSMINTO
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience with Lorenzo Nissan Fort Lauderdale. Reach out anytime if you need assistance.

November 30, 2024

Costumer service is excellent very professional and the inventory always available for all the customers More

by rfluna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for highlighting our customer service and inventory at Lorenzo Nissan Fort Lauderdale. We wish you well.

November 30, 2024

I always receive great service at Lorenzo Nissan. Gerald Wynters is great at delivering excellent customer service. More

by ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad to know you've had positive experiences at Lorenzo Nissan Fort Lauderdale. Thank you for highlighting the service from our team. We appreciate your feedback and support.

November 30, 2024

Very nice dealership, very pleasant workers and good service and they keep you up on your schedule app More

by SANDRA.PBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your kind words. If there's anything more we can help with, feel free to reach out.

November 29, 2024

he was very good at what he did. My car is in great shape. He is offered me to follow up if anything’s wrong. I had a great experience. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony
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