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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
1,948 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 1,948 reviews

October 23, 2024

Great service for a smaller dealership. I was quite pleased by their service to accommodate me. More

by CCOLEM18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for recognizing the effort of Lorenzo Nissan Fort Lauderdale.

October 22, 2024

Service center completed recall items. Took 2 days because there were approximately 9 hours of downloads. Wish it was done before I bought the car 1 week prior. More

by timmersoup
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Jean Baptiste
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October 22, 2024

Son muy eficientes todos están pendientes del cliente y todos ayudan y dan un buen servicio. Gracias More

by Cristhiam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Gracias por el reconocimiento. En Lorenzo Nissan Fort Lauderdale, nuestro equipo está para servirte en lo que necesites.

October 21, 2024

Very patient and gave great updates about future services and maintenance to look out for. Overall great experience More

by Enigmatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing about your great experience at Lorenzo Nissan Fort Lauderdale. Our team will be pleased to hear your feedback. Wishing you the best on future drives.

October 20, 2024

Jessica my salesperson was great and very helpful, beyond that my experience was fair. I was kept waiting an unnecessary amount of time to see the finance manager whom I didn’t get to see because he was busy More

by ejestra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Thank you for taking the time to share your review. Your satisfaction means a lot to us and I would like the chance to discuss your feedback regarding your recent visit with our Sales and Financing Teams. Can you please send me your preferred contact information at your earliest convenience? Best regards, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 20, 2024

People were nice. Weren’t willing to negotiate even after damage was spotted on the car. After we left noticed the trunk floor was missing. Their response was it tu More

by jaywickham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
cant remember
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Oct 22, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, We are grateful for your review. Our goal is to provide 100% customer satisfaction and I would appreciate the opportunity to address your feedback regarding the purchase of a vehicle with our Sales Team, as well as the overall level of customer service that you have received. Please reach out to me with your contact information so that I can be of further assistance. Sincerely, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 20, 2024

Amazing! Bought my first car with them, super fast and all the explanations very clear More

by KARENVARGAS1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luca Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're happy everything went smoothly with your new car purchase.

October 19, 2024

I’m very pleased with your service. The care it’s running very well. Thank you so much for the great job More

by calikitty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad you're pleased, and your car is running well. Thank you for choosing Lorenzo Nissan Fort Lauderdale.

October 19, 2024

Had an on going issue with my truck that is still unresolved. Had an appointment for service, they had the truck since 7 am but at 5 pm they said they haven’t gotten to it yet More

by wcgeiger70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Servo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about the time taken for your recent appointment with our Service Team. Please send me an email with your best method of contact so we may discuss this further. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 19, 2024

Craig always take the time to explain in detail all the diagnostic of the car and services. He also listens attentively to our concerns and address each issue with professionalism and politeness. More

by JULIANAFICHELI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our team at Lorenzo Nissan Fort Lauderdale. We look forward to continuing to assist you with your vehicle's needs.

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