Lorenzo Nissan Ft. Lauderdale

Horrible finance experience. No one ever answers the phone or call back after I have left several messages No one ever answers the phone or call back after I have left several messages More

Too expensive muy caro too expensive muy caro too expensive muy caro too expensive muy caro expensive muy caro too expensive muy caro More

Great staff. Went late in the evening the team there did awesome. Easy to work with. Went late in the evening the team there did awesome. Easy to work with. More

Geryld was fantastic. He made what is normally a painful experience into something that was very easy, especially for a weekend. Big thank you to him! He made what is normally a painful experience into something that was very easy, especially for a weekend. Big thank you to him! More

Car is fine, so far. Staff were appropriate. Copies of documents were disgraceful and almost illegible. No effort was made to hand me better copies. I did not lik Staff were appropriate. Copies of documents were disgraceful and almost illegible. No effort was made to hand me better copies. I did not like the ad that pulled me in. I had not read the fine print, and, therefore, was surprised at the significantly higher price. More

I was very satified with the level of service and the help that the advisor gave me . help that the advisor gave me . More

Technician capability, service advisor knowledge ( Craig and Terry), parts on hand, comfort of customer lounge, courtesy car wash all add up to top flight facility! and Terry), parts on hand, comfort of customer lounge, courtesy car wash all add up to top flight facility! More

Lorenzo Nissan has serviced my car faithfully for six years now. The dealership and its staff are courteous, and responsive to my auto needs. Craig Servo is the epitome of a professional, and it has been years now. The dealership and its staff are courteous, and responsive to my auto needs. Craig Servo is the epitome of a professional, and it has been a joy working with him. More

Emmanuel was super helpful… thank you Very good costumer service.the manager helps us a lot costumer service.the manager helps us a lot More

My initial experience was great. My sales person was wonderful and I really liked the vehicle that I went to see. I met with the finance manager again a super simple visit at a very My sales person was wonderful and I really liked the vehicle that I went to see. I met with the finance manager again a super simple visit at a very nice guy. No pressure. My only gripe is that when I picked up my vehicle, there was no lock for the wheels that had locking lug nuts. I was told that the wheels needed a kit to remove them, and the dealership wasn’t willing to provide that which was a simple order of a replacement lock from the company that they left the empty box in the glove compartment for me to call and do it myself. Also, when I mention that the tires looked like they weren’t in good shape, I was told they were fine. Turns out there are original tires on a 2021 vehicle and I am now in the position of having to replace them and the cost is $1300. I am very pleased with the vehicle and overall with somewhat pleased with the experience at the dealership and would not hesitate to recommend them, although I would want any buyer of a newer used vehicle just to watch out for these small things I’ve bought and sold many cars before in my life And just felt that these were things that should’ve been addressed by the dealership before letting me leave the store. If I had gotten a flat tire or a day or two later, I would’ve been in a bad position because there was no way for me to remove the wheels in case of an emergency More