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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
2,096 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 2,096 reviews

October 02, 2024

Excellent service. A little bit waiting long, but good job. Washing car should be better. More

by JANET.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your thoughts on our service at Lorenzo Nissan Fort Lauderdale. We'll strive to improve the car washing experience next time you're in need of service!

September 29, 2024

CRAIG is the BEST Service Advisor! He has been handling my cars for over 10 years! More

by DDAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your loyalty, and we're glad our team has served you well for so many years.

September 28, 2024

I only dealt with Craig servo he was the best I would recommend him to anybody he's a great person very fair very professional very courteous More

by Punkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your positive experience with our team at Lorenzo Nissan Fort Lauderdale. We appreciate your recommendation and wish you the best.

September 28, 2024

Everyone that helped me find the right vehicle was really great and helpful. Gino was my salesperson. Very nice and patient too. A good experience! More

by LABOYF2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali
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Sep 29, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your positive experience at Lorenzo Nissan Fort Lauderdale. We're glad our team could assist you in finding the right vehicle. Enjoy your ride!

September 27, 2024

I purchased one of the most expensive vehicles and received terrible service very disappointed with this location More

by swerve1940
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 29, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like the chance to speak with you about the level of customer care you received from our Sales Team after purchasing a new vehicle. At your earliest convenience, please send me an email with your contact information so we may discuss this in greater detail. Sincerely, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

September 25, 2024

Gerald always treats me with respect and explains issues is a way I can comprehend. I have been using Lorenzo for over a decade. Anthony was also very helpful. More

by MGARREANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear you've had continued positive experiences with our team at Lorenzo Nissan Fort Lauderdale. We value your loyalty over the years. Wishing you safe travels on the road.

September 24, 2024

I was greeted within minutes of arrival and the workers were pleasant and courteous. The most dreadful thing is the hours waiting to get my car back from an oil change and point to point inspection More

by Claud323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. It's good to hear that our team greeted you quickly and were pleasant. For any concerns about wait times, please reach out so we can assist further.

September 24, 2024

Very nice professional and efficient service. My vehicle was repaired favorably. I am pleased with the service I received from Lorenzo Nissan Ft. Lauderdale, Florida More

by Mindoverpurpose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bazan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A J in the used car department was very helpful and knowledgeable concerning the questions I had about used vehicles and I will be returning to utilize his expertise in the event I am looking for and reliable used vehicle. thank you all
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Sep 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We’re glad to hear about your positive experience with the vehicle repair at Lorenzo Nissan Fort Lauderdale.

September 24, 2024

It wasn’t a great experience. The running boards weren’t on the truck when I came to pick it up so I had to wait nearly two hours. Then they gave me a key fob belonging to another More

by rick.white21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jean Verdelus
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Thank you for leaving your review with us. We always strive to provide 100% satisfaction and I would appreciate the opportunity to discuss your experience picking up your truck with our Sales Team, as well as your feedback regarding a key fob and the overall level of customer service that you received. Can you please reach out to me with your preferred contact information? Best regards, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

September 21, 2024

Great service, they had me out of there in a timely manner. Everyone tag team to get the job done More

by haroldburgess87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. Glad our team could assist efficiently.

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