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Lorenzo Nissan Ft. Lauderdale
Fort Lauderdale, FL
2,001 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,001 reviews
December 21, 2024
Literally the worst experience at a car dealership I have ever had in my life. Avoid this location like the plague! Horrible customer service from all levels, sales, management and service. Would give the ever had in my life. Avoid this location like the plague! Horrible customer service from all levels, sales, management and service. Would give them 0 stars if I could. Not only did they scratch my car immediately after purchase and deny it, they don’t even have the decency to confirm when the vehicle received its last oil change after calling several times and then promising to “check and call us back”. Horrible experience and will be following up with the BBB and a lawsuit! More
by BRBOY
Verified CustomerEmployees Worked With
Ashley from sales
December 21, 2024
Took longer than expected but they did a car wash after basic service. Will probably book a morning appointment to see if there's a difference in wait time. basic service. Will probably book a morning appointment to see if there's a difference in wait time. More
by hereignsllc2
Employees Worked With
I do not remember
December 21, 2024
Ever since starting to work for the Lorenzo team, everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! everyone in every department has been nothing but kind! Everyone is willing to give a helping hand and thats what makes this dealership great! More
by ERISMANCAVAN
Employees Worked With
Other Employees :
the whole tech team! everyone really
December 21, 2024
The attention from Emanuel was excellent and I was glad to meet him and I will recommend him… now I had a problem with the van I bought and Emanuel told me to go see what we could do and not on his part th to meet him and I will recommend him… now I had a problem with the van I bought and Emanuel told me to go see what we could do and not on his part the best but on the part of the agency it was bad… I had to solve it on the other hand I did not like that at all More
by ALEJANDRO Mezzarapa
Employees Worked With
no
December 19, 2024
Este consesionario es la mejor opcion porque tienen muy buena atención al cliente y servicio personalizado , estoy muy agradecido y sin pensarlo los recomiendo buena atención al cliente y servicio personalizado , estoy muy agradecido y sin pensarlo los recomiendo More
by Greivin Rodríguez
December 18, 2024
I bought a 2014 Nissan Pathfinder SL from you guys. I paid $11,000 cash. I got in the mail that something was wrong with the hood connection so I brought that back to the dealership to have it looked a I paid $11,000 cash. I got in the mail that something was wrong with the hood connection so I brought that back to the dealership to have it looked at he told me they could not have it looked at because of my car had been in a wreck, but I bought that vehicle from you. I thought it was you know Not cool to send me the information on getting the recall fixed and then I can’t get the refill fixed because before I bought it and I’ve been in a wreck you guys fixed the car sold it to me and then wouldn’t respect the recall so I’m not that happy with your service. I thought they could’ve done something for me that I bought that vehicle from you given it any damage some damage happen before it’s just a couple of screws in springs that you guys can fix but chose not to. More
by martinhafu
December 18, 2024
I’ve been servicing my car there since 2019 and Craig was my Service Manager and he still is and I have always received 5 Star service, if I could give him more I would. He explains everything and answers an my Service Manager and he still is and I have always received 5 Star service, if I could give him more I would. He explains everything and answers any questions that I have in a simple way that I understand. I feel comfortable with the work that is being done on my car. More
by JLEVESQUE1272
December 18, 2024
Efficient and timely . Anthony took very good care of me. The car wash was an added bonus. Anthony took very good care of me. The car wash was an added bonus. More
by lkalex519
December 18, 2024
everyone was very helpful went out of there way to see if i need anything and kept me up on progress with car and paper work was disapoint not getting floor matts and acover for back window but over very goo i need anything and kept me up on progress with car and paper work was disapoint not getting floor matts and acover for back window but over very goog More
by GKESSINGER51
Employees Worked With
December 18, 2024
Excellent, communication skills, very nice pre owned unit, professionally pre delivery inspected, fair price, excellent documents and payment processing staff. unit, professionally pre delivery inspected, fair price, excellent documents and payment processing staff. More
by evarela1022
Employees Worked With
Emanuel, used inventory sales rep.
