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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
1,940 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 1,940 reviews

November 12, 2024

I had a very satisfactory experience. I needed a new battery. I got to meet Anthony Colon as well. More

by Gaileegirl
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colon
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Nov 13, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale is glad you had a satisfactory experience. Meeting our team and getting your new battery smoothly are things we care about. Wishing you well on the road!

November 10, 2024

The waiting time was terrific, almost 7 hours just for a diagnosis, few technical personal More

by jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
junior
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Nov 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello Jaime, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Service Department regarding the subsequent wait time that you have experienced for the diagnostics of your vehicle. It would be greatly appreciated if you would kindly email your preferred contact information to me at a time that works best for you. Best Regards, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 09, 2024

I don’t have much to say, I think the service was fair and my car was serviced correctly. More

by ALJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're glad to hear your car was serviced properly.

November 08, 2024

great customer service and honesty, Craig was amazing! He helped me with any issue i had! Thank you! More

by DANEYSHA.MONTERO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your fantastic feedback on our team! Lorenzo Nissan Fort Lauderdale is happy to have had them assist you. Wishing you many pleasant journeys ahead with us.

November 08, 2024

The dealership is well kept and customer service is great. Every employee agree with you with such warmth More

by nbeauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for noticing our efforts at Lorenzo Nissan Fort Lauderdale. We appreciate your feedback and hope you have a great day.

November 08, 2024

Superb service and excellent attention to detail, like washing and cleaning auto interior and exterior More

by PAT-SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We’re pleased to hear that you enjoyed the service and detailing.

November 07, 2024

Craig Servo was helpful and efficient and gave good service . I appreciated the rehome & the pickup More

by B.GILES898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We're glad our team provided helpful service with the rehome and pickup at Lorenzo Nissan Fort Lauderdale. If there's anything else we can assist you with, let us know.

November 07, 2024

Great service to your guys at the dealership Special to Larry salesman keep doing it . Thanks guys! More

by MONESTIME21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Borgela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for the kind words about our team at Lorenzo Nissan Fort Lauderdale. We're glad you had a good experience with us.

November 07, 2024

Service was completed quick and efficiently. Dropped off car early morning, service was completed within 6 hours. More

by HAWASERRY516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience with Lorenzo Nissan Fort Lauderdale. We’re pleased to hear that our team provided quick and efficient service. Wishing you a great day ahead!

November 07, 2024

Inflated the cost of a vehicle by triple, hid it from me by talking about my hubby whom recently died. Crooks! They use Santander bank, it's out of state. Therefore they are able to break laws they would More

by hgashette76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Bazan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We are sorry you feel that way, our goal is to always work with our clients to get them the best possible deal. We will always go above and beyond to make sure our clients are completely satisfied with their purchases. After looking closely at the details we noticed that the General Manager asked to meet with you on multiple occasions to listen to your concerns and see if there's anything he can do to help you in addressing them. Unfortunately, we tried several times to reach you by phone and text message also after multiple appointments set with the GM to meet with you, you didn't show up. We are still ready to meet with you at your own convenience and look at all the details, along with your concerns to make sure you are happy with the final outcome. looking forward to hearing from you. Thank you. Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

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