Lorenzo Nissan Ft. Lauderdale

My experience at this dealer was excellent! From the customer service to the performance of my cars. I highly recommend to all my friends and family. customer service to the performance of my cars. I highly recommend to all my friends and family. More

I got the price that I wanted and the deal was smooth. Thanks to the sales person and the general manager for this smooth deal. Thanks to the sales person and the general manager for this smooth deal. More

I brought in my vehicle to have service. Once the vehicle was returned to me it was damaged, scratched on both the passenger and driver's side doors. They refused to fix the damage. ****After posting vehicle was returned to me it was damaged, scratched on both the passenger and driver's side doors. They refused to fix the damage. ****After posting a negative review I was called by the General Manager who made arrangements for the scratch in the door to be fixed at their body shop at no cost to me. They are committed to making their reputation better and will make their customers happy whatever it takes! I am now happy with the look of my vehicle and will give them a second chance. If you have an issue as to speak with Stacy, the GM. More

The staff here are great! They are committed and fully vested in their customers. From the first phone call to the handshakes as I was ready to drive away in my new Rogue. I had been to a few dealership vested in their customers. From the first phone call to the handshakes as I was ready to drive away in my new Rogue. I had been to a few dealerships in search of a good fit for me and all had been negative experiences until Maroone Nissan of Ft. Lauderdale. Seems like everyone is eager to make a promise but when you sit down to discuss terms everything changes at the customers expense and wallet. This was not the case at this dealership. Even the General Manager came over to say hello and welcomed my husband and I. I'll admit I am high maintenance but when the sale is done it's up to the Service Department to carry on the relationship. I made a point to walk through this area and was greeted with smiles and hello's which made me feel good (they had no idea who I was and I was by myself so they didn't "have" to make a good impression had I been with my sales guy). I've been in an Infiniti for over 17 years so going outside of a high customer service environment is a little difficult but I feel I am in good hands with this team. Cannot wait to see them again when I come in for my oil changes. More

I have been leasing for almost 40 years. This has truly been one of my very first exeriences where I am comforted with each of the speople I spoke with. Honesty and integrity seems to be the watchword at t been one of my very first exeriences where I am comforted with each of the speople I spoke with. Honesty and integrity seems to be the watchword at the dealership and the customer service by everyone could not have been better. All my expectations were exceeded and this is one of the very first enjoyable experiences I've had in leasing a car. The performance, knowledge, skill set and service delivered by each of the staff with whom I cam ein contact is the excpetion and should be bottled and used at all automobile agencies. More

I usually go to the maroone Nissan in Pembroke Pines but I decided to try Fort Lauderdale because I was closer. I have a 2012 Nissan Altima. I went on a Sunday for an oil change I also needed them to fix I decided to try Fort Lauderdale because I was closer. I have a 2012 Nissan Altima. I went on a Sunday for an oil change I also needed them to fix the seat belt in the back seat. After my oil change the service tech advised me that I need to come back another day for them to fix the seat belt! He said they didn't have enough techs there on Sunday to spend time fixing the seat belt and I should come back another day that's convenient for me, I told him I guess he meant another day that's convenient FOR THEM! When I went to pay for my oil change the cashier had such a condescending attitude. She didn't greet me, she didn't even tell me total right away. She was doing other things and when I did pay her she just gave me my receipt and went back to doing whatever she was doing. Her whole persona was as if I was an inconvenience or a bother to her! She also had a lip piercing in. Extremely UNPROFESSIONAL!!! Let's just say I will NEVER return here!!! I'll drive all the way to Pembroke pines! More