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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
2,092 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 2,092 reviews

November 01, 2024

The last service I received at Lorenzo Nissan was way overpriced and there was an air filter added that I did not ask for so I will not go back. I will not recommend this dealership either. More

by LISA.WHELER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Durosier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello Lisa, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 31, 2024

Me dejaron andar sin aire por dos semanas y si no cambio el carro me dejan más tiempo More

by Arnovis
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello Arnovis, Our top priority here is customer satisfaction and I would like the chance to speak with you about your recent experience with our Service Department regarding the amount of air pressure in your vehicle's tires. It would be greatly appreciated if you could contact me directly to discuss this matter further. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 28, 2024

Close to my house, willing to work with you and have Craig and Samual as employees More

by RGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samual
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Nov 01, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, We are pleased to know that you are satisfied working with our team. I would appreciate the chance to learn more about your star rating and discuss any feedback you may have. You can reach out to me at your earliest convenience. Thank you. Best, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 27, 2024

Good costumer service. Also, car service is fast. And sell persons are well trained and kind. More

by griselda.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the positive feedback. Lorenzo Nissan Fort Lauderdale appreciates your kind words about our team and services.

October 26, 2024

Estoy aún esperando por el arreglo de mi vehículo Nissan leal 2018, espero que la otra semana esté listo More

by quitiam63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony
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Oct 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Gracias por compartir su experiencia con Lorenzo Nissan Fort Lauderdale. Si tiene más preguntas o necesita ayudar adicional, no dude en ponerse en contacto con nuestro equipo de servicio.

October 26, 2024

My team member was Anthony and he made the booking process and the actual servicing an absolute pleasure. More

by NATTYPALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 27, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Our team appreciates your feedback. We're glad you had a pleasant experience at Lorenzo Nissan Fort Lauderdale.

October 26, 2024

Amazing customer service and a fast turn around. Thr complementary car wash was also a nice touch to return to the road. More

by bogues.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Facundo
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Oct 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We're glad you liked the quick service and complementary car wash. Safe travels on the road!

October 26, 2024

All good - quick excellent service - nice people - good coffee- always done when promised and fair priced More

by stevenb2655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for recognizing the quick service and good coffee at Lorenzo Nissan Fort Lauderdale. Wishing you safe travels.

October 25, 2024

Great and excellent service and job to my Nissan Rogue 2023 5 STARS great job More

by YULYMAGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your feedback. Lorenzo Nissan Fort Lauderdale wishes you many happy miles with your 2023 Nissan Rogue.

October 25, 2024

The dealership had a great selection of vehicles, and the pricing was transparent and fair—no hidden fees or last-minute surprises. Even the financing process was smooth and quick, thanks to Luis . They made More

by Clarke2964
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience. We're pleased our team's approach made your visit to Lorenzo Nissan Fort Lauderdale memorable and stress-free. Take care, and safe travels in your new vehicle!

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