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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
2,188 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 2,188 reviews

January 10, 2025

Craig was very professional and cordial . The service technicians did an outstanding job on detecting and resolving any vehicle issues. More

by rsh1762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear that our team was able to assist you well. At Lorenzo Nissan Fort Lauderdale, we strive for quality service every time. Take care!

January 10, 2025

From appointment booking to drop off and pickup my experience was excellent. I am always very happy with Lorenzo Nissan. This is my third Nissan Altima purchased new at this dealership with my favorit More

by CLANTANTA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Verdelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

We're grateful for your continued support and are pleased to hear about your excellent experience at Lorenzo Nissan Fort Lauderdale. Our team is dedicated to providing honest and reliable service, making every visit worthwhile. Enjoy driving your new Nissan Altima!

January 10, 2025

Your sales persons gave me free oil change vouchers, that the service center doesnt accept, I am very disappointed, I will find another shop in the future. More

by roca0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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Jan 11, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Thank you for bringing this to my attention. Our Service Team prides itself on the high-quality standards that we maintain and I would like the opportunity to discuss your feedback regarding an oil change for your vehicle. Can you please send your contact information to me? Best regards, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

January 09, 2025

Good Service, reliable, fast service, exactly what I’m looking for, arrived an d they resolve all my concerns More

by Jose G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The porter and the service advisor
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Jan 10, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

We're pleased to hear you found our service reliable and fast. Thanks for the review, Lorenzo Nissan Fort Lauderdale values your feedback.

January 09, 2025

Great customer service nice workers great attitude and anonymity kind off quick service great job More

by TUFF.GANG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your review. We appreciate your feedback about the customer service at Lorenzo Nissan Fort Lauderdale. Reach out if there's anything else we can do for you.

January 09, 2025

Visited the dealer during my trip from Texas to Florida and the maintenance work was completed efficiently and effectively, and Junior even followed up with me after the service to ensure that everything w More

by Delta November
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Jean Baptiste
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Jan 10, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale during your trip. It's great to hear that our team ensured everything was up to your satisfaction. Wishing you safe travels on the roads ahead!

January 09, 2025

I’ve been coming there for about eight years. Craig Servo has been my service manager the entire time. He is the reason I keep coming there. He always keep me informed on what is going on. Very p More

by GRUBBSKI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

We're grateful for your continued trust in Lorenzo Nissan Fort Lauderdale and our team. It's fantastic to hear about the exceptional service you have received. See you next time!

January 08, 2025

Courteous, professional staff. The buying process was seamless and relatively straightforward. My only disappointment is that after "replying" to the manager's invitation to co More

by martymonteith1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Durosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Hi Martymonteith1955, thank you for taking the time to leave a review for us at Lorenzo Nissan Ft. Lauderdale. We're happy we could meet your expectations! We appreciate you leaving a positive review. Unfortunately, we are unable to provide owner manuals on Off Brands if the car doesn't come with it. We can only provide them on Nissan Products. If you end up finding one we will pay you back up to $50. Thank you.

January 08, 2025

Mr. Craig is always so informative and keeps me updated every step of the way. I appreciate Mr.Craig ALWAYS going above and beyond and making my experience personable. He has such a wealth of knowledge and More

by VALERIA_MORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

We're glad to hear you had a great experience with our team at Lorenzo Nissan Fort Lauderdale. Your trust means a lot to us and we'll keep providing the same level of service. Wishing you all the best on your journeys ahead.

January 05, 2025

As a woman, I’m always concerned about being pressured or taking advantage of when purchasing a car. It was a comfortable environment, helpful, and transparent with pricing and financing options. Ask for Gin More

by PINKPIGGYDOG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theo Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bazan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luca Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Decunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

It's great to hear you felt comfortable at Lorenzo Nissan Fort Lauderdale. We're glad our team provided a transparent experience with pricing and financing options. Thank you for your feedback!

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