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Lorenzo Nissan Ft. Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
Vehicles
4.5
2,092 Reviews
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1051 S Federal Hwy

Fort Lauderdale, FL

33316

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Showing 2,092 reviews

November 07, 2024

Service was completed quick and efficiently. Dropped off car early morning, service was completed within 6 hours. More

by HAWASERRY516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your experience with Lorenzo Nissan Fort Lauderdale. We’re pleased to hear that our team provided quick and efficient service. Wishing you a great day ahead!

November 07, 2024

Inflated the cost of a vehicle by triple, hid it from me by talking about my hubby whom recently died. Crooks! They use Santander bank, it's out of state. Therefore they are able to break laws they would More

by hgashette76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Bazan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We are sorry you feel that way, our goal is to always work with our clients to get them the best possible deal. We will always go above and beyond to make sure our clients are completely satisfied with their purchases. After looking closely at the details we noticed that the General Manager asked to meet with you on multiple occasions to listen to your concerns and see if there's anything he can do to help you in addressing them. Unfortunately, we tried several times to reach you by phone and text message also after multiple appointments set with the GM to meet with you, you didn't show up. We are still ready to meet with you at your own convenience and look at all the details, along with your concerns to make sure you are happy with the final outcome. looking forward to hearing from you. Thank you. Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 06, 2024

Lorenzo Nissan has been very helpful in the purchase of multiple cars for me and my family. They do what it takes to get the deal done and will work with you and your budget. More

by Monik828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Durosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for choosing Lorenzo Nissan Fort Lauderdale. We're glad our team could assist in your car purchases.

November 05, 2024

When I bought the car, one of the workers took the carpets of the car that were in the luggage and wanted to give me the car without car carpets More

by agamit12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuel
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Nov 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We appreciate your business and apologize for any inconvenience. There seems to be a misunderstanding, i verified with the team and the car you have purchased back in March the car had a set of floor mats in the trunk they were removed prior to detail so they can be put back on the floor after detailing and removing the plastic protection from the carpet. But the floor mats were installed back in. I apologize again for the misunderstanding.

November 05, 2024

The dealer treated me with respect and was upfront with all my questions no surprises at the end I would definitely do business with them again More

by natives
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenton Moore
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your experience. Lorenzo Nissan Fort Lauderdale is committed to honesty and respect.

November 05, 2024

Everything went very smoothly with the car buying process. Emmanuel was very helpful. Thanks so much! More

by Kmellon1011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Theo Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your experience with Lorenzo Nissan Fort Lauderdale. We appreciate your feedback about our team.

November 05, 2024

Maurice was my salesman. He thoroughly explained everything about my trade-in repairs and the comparisons to a new car. It only took about two hours to complete all the paper More

by MCDCPSK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Madmon
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Nov 06, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear you had a smooth experience at Lorenzo Nissan Fort Lauderdale with our team. Wishing you many enjoyable drives ahead in your new car.

November 04, 2024

I did experience a Long wait time which was very inconvenient. I had an appointment for time management More

by chandra.walkerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis. Very professional
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Nov 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the feedback. If you would like to discuss your review further, please contact us at your earliest convenience. Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 03, 2024

Me atendió Ashley y tuve un buen trato y salí complacido con la compra. El carro está en buenas condiciones y un buen precio. More

by Delvis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
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Nov 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Gracias por la revisión. Nos alegra saber que quedó complacido con su compra en Lorenzo Nissan Fort Lauderdale.

November 03, 2024

One price was listed online. But they claim that was through certain financing. Long process for an online sale. More

by Bebgirl
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Luca Zarrinti
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Nov 05, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Ensuring customer satisfaction is our utmost priority. I would like to discuss your recent interaction with our Sales Team regarding the price discrepancy of the vehicle you were interested in. Please, at your earliest convenience, email me your preferred contact information. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

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