Lorenzo Buick GMC - Service Center

Oustanding experience I took my newest GMC Terrain 2016 to its first Oil Change and it was a breeze, Benito (Benny) is amazing as always and took care of me as always. This I took my newest GMC Terrain 2016 to its first Oil Change and it was a breeze, Benito (Benny) is amazing as always and took care of me as always. This is our 3rd GMC with this dealer and service is always on point. More

Best services We came to the dealer to check our car & Antonio has given us the best attention. He helped and explained the technology that the car has. We came to the dealer to check our car & Antonio has given us the best attention. He helped and explained the technology that the car has. More

Benny is the BEST!!! I love love love Benny!! there is no one better than him. He truly makes us feel like family!! Not that I don't like any of the other guys but I make I love love love Benny!! there is no one better than him. He truly makes us feel like family!! Not that I don't like any of the other guys but I make my service appointments depending on his availability. Hands down the best service guy I have ever had in my life. Benny you ROCK!!!! More

The best dealer in Miami Hi, my name is Janet. I went today for service on my 2014 GMC Terrain and Benny Pereira was very courteous, friendly, helpful. He took care of my ca Hi, my name is Janet. I went today for service on my 2014 GMC Terrain and Benny Pereira was very courteous, friendly, helpful. He took care of my car IN A VERY EFFICIENT WAY. I was very happy with his help, while I was waiting for my oil change I decided to go inside and see the beautiful collection of cars they possess. Then came Mr. Juan Dominguez, the dealership manager and made me an offer of a 2016 Buick Enclave that I could not resist. He is amazing. The Sales and Leasing Professional who took care of me was Yosmel Tundidor. He was great. He was very helpful as well. These gentlemen work in a team to offer their clients the best service in town. I can only say one word in reference to these three men and the rest of the staff as well and the finance Department too. They are excellent, friendly, energetic, and passionate for their work. It is extremely difficult to find a place in which the environment of the employees are as amazing as they are at Doral Buick GMC. "Thanks" I am very happy with my new car again.....I appreciate all your help. I will refer this dealer to all my friends..... You guys are the BEST.!!!!!!!!!!!!!!!!!!!!!! Thanks again.............. More

Fob replacement On vacation in rental car when key fob went swimming. Benny Perera at Doral was very friendly and helpful in getting us back on the road. Scott the se On vacation in rental car when key fob went swimming. Benny Perera at Doral was very friendly and helpful in getting us back on the road. Scott the service manager was also helpful. Price was better than expected! More

check engine light TOOK MY CAR IN HAD CHECK ENGINE LIGHT ON. I WAS THE FISRT ONE THERE MY SERVICE WRITER WAS BENNY WONDERFUL PERSON VERY ATTENTIVE AND HELPFUL. I TOLD I TOOK MY CAR IN HAD CHECK ENGINE LIGHT ON. I WAS THE FISRT ONE THERE MY SERVICE WRITER WAS BENNY WONDERFUL PERSON VERY ATTENTIVE AND HELPFUL. I TOLD I WOULD LIVE MY CAR AND WHEN IT WAS READY TO CALL ME WHILE I WAS THERE IT WAS ALMOST TME FOR OIL CHANGE THAT WAS DONE NO PROBLEM. WHEN I GOT SAW I HAD A NAIL IN ONE OF MY TIRES ASKED THEM IF THEY COULD TAKE CARE AND HE SAID WILL TRY AND WHEN I PICKED UP MY CAR THEY EVEN GAVE IT A CAR WAS. THANKYOU AGAIN BENNY More

Best service We called Benito with a lights problem in our Buick Enclave, he told us to come right over, the problem was solved within an hour, where do you get th We called Benito with a lights problem in our Buick Enclave, he told us to come right over, the problem was solved within an hour, where do you get that kind of service. More

Air fuel induction service Mr. Perera provide me security when ask something about what I need to my car do. He is very professional, friendly, and respect. When I take my car b Mr. Perera provide me security when ask something about what I need to my car do. He is very professional, friendly, and respect. When I take my car back I know everything is ok. More

Troubleshooting and Solutions - Excellent at both! My parents own a 2004 Buick Century. By today's standards that is an old car and not likely serviced at a dealership. When their car started suddenly My parents own a 2004 Buick Century. By today's standards that is an old car and not likely serviced at a dealership. When their car started suddenly acting up and not being satisfactorily serviced by their personal mechanic (who is a very competent and caring individual) we had no choice but to look elsewhere. We called Doral because they service Buicks but had little confidence that this would be a good experience. Dealerership service centers typically do not deal with old cars. But we found that not to be the case. I was helped by Alex Alvarez, Asst. Manager at Doral Buick and he was exceptionally helpful from the first call to the last call. It took a few days to get to the bottom of the problem but he found the reason the car was not working and he made the repairs, We got the car today, In between the 10 days it took to nail the solution he kept me abreast of all of their efforts and walked me through the process with great customer service and attention to detail. My mother was provided transportation to and from their home to do the repairs and she has expressed a wonderful experience with Alex and the Doral team. I am a very happy customer and will return to service my parents car if it were to need service again. More

Stabilitrak/Traction Control Lights Benny Perera provided me with a great experience when some Stabilitrak / Traction Control Lights came on my dash a few weeks ago. I had a road trip p Benny Perera provided me with a great experience when some Stabilitrak / Traction Control Lights came on my dash a few weeks ago. I had a road trip planned and I was able to get an appointment quickly. I got my car back on the same day, and my trip went on without a hitch. Thanks again to Benny and the great technicians at Doral! More