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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,212 Reviews

1,212 Reviews of Lorenzo Buick GMC - Service Center

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February 08, 2017

Benito Perera was great!! Excellent!!! he explained everything in detail in reference to my services, and also was nice enough to let me call my son to get his Sierra also ser More

by Heatmom2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Feb 28, 2017 -

Lorenzo Buick GMC responded

Thank you for the great review of our Service Advisor Benny Perera! We're glad to hear how well you were treated and we look forward to the opportunity to be of service again in the future!

February 03, 2017

Exelent customer service I took my car for the 30,000 miles service and Benny was great, as always, made my appoiment, greeted me when I got there and the car was ready 25 min More

by isolina0825
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Feb 28, 2017 -

Lorenzo Buick GMC responded

Thank you for your continued support over the last 15 years, it has been our pleasure assisting you with your vehicle needs. We appreciate you taking the time to share your experience and we look forward to seeing you again soon!

January 31, 2017

Excellent!!!! Since I purchased my GMC Terrain, i have always experienced excellent service.On my last visit, I was extremely satisfied with the service I received More

by Yoly22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Feb 28, 2017 -

Lorenzo Buick GMC responded

Thank you for the great review! We hope you continue to enjoy your GMC Terrain and look forward to helping you with all of your service and maintenance needs.

December 21, 2016

Outstanding service Brought my 2013 regal gs in for service and had the pleasure of dealing with Benito Perera. I had never received such outstanding service at a dealers More

by DAGUIAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 26, 2017 -

Lorenzo Buick GMC responded

Thank you for the kind words of our team member Benny! We're glad to hear how well he treated you when you came in for service on your Buick Regal and we look forward to the opportunity to work with you again soon!

November 16, 2016

Amazing service!!! I am very satisfied with the service done by all the team in Doral Buick GMC, but specially by Benito Pereira who treated me as a family. Thank you Be More

by Yasmani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 13, 2016 -

Lorenzo Buick GMC responded

Thank you for the great review!

November 16, 2016

Excellent service and super faster. He is really nice guy and energetic person. He resolved my problem in a hour, when the car was ready, he went the waiting r More

by Angel Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 13, 2016 -

Lorenzo Buick GMC responded

Thank you for the great review Angel!

October 13, 2016

Benny is amazing Benny is super nice and all the time have a good answer for my question. He is very professional. Benny is the best. The department for rent car is More

by Sun1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera, Alexander Alvarez, Alexander Perez, Chris Dominguez
Dec 13, 2016 -

Lorenzo Buick GMC responded

Thank you for the great review!

September 13, 2016

Benny is Amazing! I have been going here for a little over a year for all service for my Buick Enclave - Benny always takes excellent care to make sure everything is do More

by jquiles0515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 13, 2016 -

Lorenzo Buick GMC responded

Thank you for the great review!

August 26, 2016

Service from Benny and Danel = Happy Customer! I am loyal to Benny - he is the most trusted auto service professional I have ever encountered. I schedule my appointments to ensure I'll see him. I More

by MermaidinMIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danel, Benito Perera
Aug 30, 2016 -

Lorenzo Buick GMC responded

Wow! Thank you so much for leaving this excellent review for Benny in our service department. Benny does a great job at demonstrating the Doral Buick GMC commitment to customer care. We will be sure to pass your review along to him to let him know to keep up the good work. Thanks for sharing your experience with others as well! Sincerely, The Doral Buick GMC team

Nov 14, 2016 -

Lorenzo Buick GMC responded

Thank you for the positive review and kind words of our Service Advisor Benny! We're so glad to hear how well you're taken care of when you visit Doral Buick GMC for service on your vehicle.

August 18, 2016

Worst experience I will never come back in this service center!nor buy from this dealer!.. Pls do check your contract prior to signing...make sure everything is under More

by Not satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Dominguez
Sep 16, 2016 -

Lorenzo Buick GMC responded

We're sorry you were not happy with your service or contract. Please reach out to our General Manager Juan Dominguez so that we can discuss your issues to come to a resolution. 305-436-8400

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