Back

Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,146 Reviews

1,146 Reviews of Lorenzo Buick GMC - Service Center

Sort by
January 08, 2016

Service Doral Buick On December 24, 2015 mid day I spoke to Alex Alvarez, Manager of Service, and told him the a/c in my buick was not working. I said to him "I don't w More

by MariaKendall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Alvarez, Chris Dominguez
Jan 12, 2016 -

Lorenzo Buick GMC responded

Thank you for leaving us this great review, Maria. We are very happy to hear that we could be so helpful during your visit with us. We look forward to seeing you back again in the future! Take care. Doral Buick GMC Team

January 04, 2016

Excelente servicio Compre mi auto en este dealer y Siempre que vengo a dar servicio me atienden con mucha rapidez. Yo re comiendo este dealer y al vendedor antonio More

by Gerardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho Orozco
December 24, 2015

Service at Doral Buick I went into the service department with some engine issues with my 2013 Enclace and talked to Benny who was able to help me. Service was friendly and More

by alexismonterrey1318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 28, 2015 -

Lorenzo Buick GMC responded

We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!

December 17, 2015

Amazing customer service! I took my GMC terrain to get maintenance and the service was amazing. Benito or Benny was very patient and knew exactly what I was looking for. Had a More

by Jacomino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 30, 2015 -

Lorenzo Buick GMC responded

Thank you for the review, Jacomino! Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you need anything else in the future please feel free to come back and visit us any time. Thank you again! Doral Buick GMC Team

December 13, 2015

Completely satisfied I walked in and Chris Dominguez took care of me right away they had my car done really fast they treated me like if I was at home very awesome experie More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dominguez
Dec 30, 2015 -

Lorenzo Buick GMC responded

Hi Alex! We love hearing from our guests so thank you for taking the time write this feedback. It's wonderful to hear that our team was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Take care! Doral Buick GMC Team

December 07, 2015

Helpfull Assistance at the Service Department I recently took my Enclave in for service at Doral Buick. I was very pleased with the courteous & efficient customer service I received from Benito "B More

by Adelai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 30, 2015 -

Lorenzo Buick GMC responded

Hi Adelai and thanks for your review! We appreciate Benny as well as the rest of our team and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest specials! Doral Buick GMC Team

November 28, 2015

Awesome! This is a dealership I would recommend! From the the sales rep Alex, to Alex in finance and Benny in the service department the experience has been v More

by chailady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera, Alexis Gonzalez
November 26, 2015

Benny and the service😃 I once again was pleased with the service and handling of my visit. Benny is always so nice and personal he makes sure I gat the service and it is al More

by ltlrogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
November 20, 2015

Always an excelent experience Benny always take care of my cars in the Service department. He is always willing to help and care of me as a client. Outstanding employee, simply the More

by dunield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Nov 23, 2015 -

Lorenzo Buick GMC responded

Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 17, 2015

Great service Benito took great care of me,he was very friendly and professional.I'll comeback for my vehicle next service.thanks benito we need more costumer servi More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Nov 23, 2015 -

Lorenzo Buick GMC responded

We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.

...
96
...