Lorenzo Buick GMC - Service Center

Sales & Service separate Lorenzo Buick GMC from competitors It's my 4th lease with this amazing dealership, their staff are very professionals.Benny is been my service rep since the beginning. He always on poi It's my 4th lease with this amazing dealership, their staff are very professionals.Benny is been my service rep since the beginning. He always on point in coordinating the best time to come in and the best service to suit my needs . KEEP UP THE GREAT JOB . . . . More

40k service Benny was my service advisor and was a pleasure to work with. He found me different options on what I needed for the car right at the time of service Benny was my service advisor and was a pleasure to work with. He found me different options on what I needed for the car right at the time of service and gave me expectations for what my next service visit would look like. He also provided me coupons to help me reduce the cost at my next visit! I highly recommend him as a service advisor he goes above and beyond to make the customer feel satisfied and happy with their experience at your dealership. More

EXCELLENT! I had an appointment for an oil change. I came on time and they took my car immediately. They offered me coffee while I was waiting. In less than one I had an appointment for an oil change. I came on time and they took my car immediately. They offered me coffee while I was waiting. In less than one hour my car was ready. They even washed the car for me (it really needed that!). Since it was my first time at that dealer, they did everything for free. I will definitely come back. More

Service recall and oil change I came in for an oil change and was also advised that my truck had a safety recall that had to be done. I had to wait but their facility is very accom I came in for an oil change and was also advised that my truck had a safety recall that had to be done. I had to wait but their facility is very accommodating and comfortable. Everything was taken care of in a timely manner. Thank you Benny for your help! More

Awesome Customer service on Truck Service Very attentive with my service needs. Recommended and advised future truck check up services. Very professional yet friendly. Benny is an outstanding Very attentive with my service needs. Recommended and advised future truck check up services. Very professional yet friendly. Benny is an outstanding service customer representative. Very satisfied with the service. More

Amazing Great service from Alex Alvarez and the rest of the team thank you I will give testimony of my experience with your dealer thank you and God bless you Great service from Alex Alvarez and the rest of the team thank you I will give testimony of my experience with your dealer thank you and God bless you More

Alberto Reyes Rocks! First time visitor with my new Sierra Denali. Alberto, my Service Writer, was awesome. Very knowledgeable , courteous, professional and on top of my First time visitor with my new Sierra Denali. Alberto, my Service Writer, was awesome. Very knowledgeable , courteous, professional and on top of my experience. He kept me informed and the service moving to the point of handing me my keys to a freshly washed truck! I highly recommend working with Lorenzo GMC and Alberto. More

Satisfied Very Satisfied with the work done , with the waiting time, with the cleanliness of the facilities, with Benny with served me very professional and ni Very Satisfied with the work done , with the waiting time, with the cleanliness of the facilities, with Benny with served me very professional and nice. More

Great Service Benny is an excellent and knowledgeable service advisor, every time I go to get service I get VIP treatment and he’s always a phone call away Benny is an excellent and knowledgeable service advisor, every time I go to get service I get VIP treatment and he’s always a phone call away More

Lies and not professional Make appointment at 10am days in advance and still had to wait. Was told service would take between 1hr and 1 ½ hours.. took more than 3 and car stil Make appointment at 10am days in advance and still had to wait. Was told service would take between 1hr and 1 ½ hours.. took more than 3 and car still wasn’t washed. When asked about status, was lied to as I saw the car and when the work started. More