Lorenzo Buick GMC - Service Center

A+ Customer Service I brought the car in for a factory recall issue. I was greeted by Alex and serviced by him very promptly. Very cordial, professional and down to e I brought the car in for a factory recall issue. I was greeted by Alex and serviced by him very promptly. Very cordial, professional and down to earth. Called me as soon as the car was ready. For an industry that usually gets a bad rap this was definitely the total opposite thanks to Alex. More

Great Customer Service and staff values customers I would highly recommend service department at this facility. The entire service staff that I come in contact with is genuinely interested in customer I would highly recommend service department at this facility. The entire service staff that I come in contact with is genuinely interested in customer satisfaction. The culture at this dealership seems to emphasize 100 percent customer satisfaction. The facility is very clean and everyone is very professional. Kudos to Alex, my service advisor for addressing all of my concerns at every visit. I also had chance of meeting a new service rep. by the name of Reyes; Great addition to the team. Reyes greeted me when I drove in and was very professional and eager to assist even though my appointment was not with him. Thank you guys for always meeting or exceeding my expectations! More

great service I’ve been servicing my car there for 6 yrs now, and it has always been a great experience. My associate, Benny, is knowledgeable and provides good tim I’ve been servicing my car there for 6 yrs now, and it has always been a great experience. My associate, Benny, is knowledgeable and provides good timing and customer service More

Excellence at Lorenzo Buick GMC Excellent and professional service. They take care of everything and every detail about the service and you as a customer. Thank to Alex for the servi Excellent and professional service. They take care of everything and every detail about the service and you as a customer. Thank to Alex for the service. More

Great Alex was great. During a stressful time of the year he managed the process very well. Kudos to him and your organization. You should be glad to have h Alex was great. During a stressful time of the year he managed the process very well. Kudos to him and your organization. You should be glad to have him. More

Oil change Yo recomiendo este lugar, buen trato y el trabajo con calidad y rapidez, buen trato del service advisor, por eso considero que este es un lugar de con Yo recomiendo este lugar, buen trato y el trabajo con calidad y rapidez, buen trato del service advisor, por eso considero que este es un lugar de confianza y te tratan como familia More

Professional Courestous Friendly I was greeted as soon as I stepped out of the vehicle, I was then greeted by the Adviser Alex, who was very knowledgeable, friendly and professional. I was greeted as soon as I stepped out of the vehicle, I was then greeted by the Adviser Alex, who was very knowledgeable, friendly and professional. Alex updated me as to what was going on continuously. Great overall experience. More

Great team , to professional and very polite. I recommend 100%. Service to fast and low price. Place to quite with coffee machine and very clean. , to professional and very polite. I recommend 100%. Service to fast and low price. Place to quite with coffee machine and very clean. More

Awesome experience at gm service center Great awesome experience .cant wait for service to be due so I can be back.friendly professional service and helpful info provided .loved the coffee s Great awesome experience .cant wait for service to be due so I can be back.friendly professional service and helpful info provided .loved the coffee station. More

Service benny is a great service advisor. He advised me of the due maintenance for my vehicle. I like the he handle my declined of the service recommended bec benny is a great service advisor. He advised me of the due maintenance for my vehicle. I like the he handle my declined of the service recommended because others service personal has been very pushy when getting a no as a response no matter if you have to go to work or dk sth important More