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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,146 Reviews

1,146 Reviews of Lorenzo Buick GMC - Service Center

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October 13, 2016

Benny is amazing Benny is super nice and all the time have a good answer for my question. He is very professional. Benny is the best. The department for rent car is More

by Sun1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera, Alexander Alvarez, Alexander Perez, Chris Dominguez
Dec 13, 2016 -

Lorenzo Buick GMC responded

Thank you for the great review!

September 13, 2016

Benny is Amazing! I have been going here for a little over a year for all service for my Buick Enclave - Benny always takes excellent care to make sure everything is do More

by jquiles0515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 13, 2016 -

Lorenzo Buick GMC responded

Thank you for the great review!

August 26, 2016

Service from Benny and Danel = Happy Customer! I am loyal to Benny - he is the most trusted auto service professional I have ever encountered. I schedule my appointments to ensure I'll see him. I More

by MermaidinMIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danel, Benito Perera
Aug 30, 2016 -

Lorenzo Buick GMC responded

Wow! Thank you so much for leaving this excellent review for Benny in our service department. Benny does a great job at demonstrating the Doral Buick GMC commitment to customer care. We will be sure to pass your review along to him to let him know to keep up the good work. Thanks for sharing your experience with others as well! Sincerely, The Doral Buick GMC team

Nov 14, 2016 -

Lorenzo Buick GMC responded

Thank you for the positive review and kind words of our Service Advisor Benny! We're so glad to hear how well you're taken care of when you visit Doral Buick GMC for service on your vehicle.

August 18, 2016

Worst experience I will never come back in this service center!nor buy from this dealer!.. Pls do check your contract prior to signing...make sure everything is under More

by Not satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Dominguez
Sep 16, 2016 -

Lorenzo Buick GMC responded

We're sorry you were not happy with your service or contract. Please reach out to our General Manager Juan Dominguez so that we can discuss your issues to come to a resolution. 305-436-8400

August 16, 2016

Oustanding experience I took my newest GMC Terrain 2016 to its first Oil Change and it was a breeze, Benito (Benny) is amazing as always and took care of me as always. This More

by ydeya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Aug 25, 2016 -

Lorenzo Buick GMC responded

Thank you so much for your loyalty to Doral Buick GMC! We're so glad that both our sales and service team were able to demonstrate our outstanding customer service during each of your visits with us and we look forward to doing the same in the future. Sincerely, The Doral Buick GMC team

July 11, 2016

Best services We came to the dealer to check our car & Antonio has given us the best attention. He helped and explained the technology that the car has. More

by princessdani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho Orozco
Jul 12, 2016 -

Lorenzo Buick GMC responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Antonio made such a great impression on you. Best, The Doral Buick GMC Team

June 28, 2016

Benny is the BEST!!! I love love love Benny!! there is no one better than him. He truly makes us feel like family!! Not that I don't like any of the other guys but I make More

by barby-Willy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jun 29, 2016 -

Lorenzo Buick GMC responded

Hi Willy and thank you for this great review! We're excited to hear that Benny took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to the opportunity to service you in the future. Kind regards, The Doral Buick GMC Team

June 17, 2016

The best dealer in Miami Hi, my name is Janet. I went today for service on my 2014 GMC Terrain and Benny Pereira was very courteous, friendly, helpful. He took care of my ca More

by janet42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yosmel Tundidor, Benito Perera, Juan "JD" Dominguez, Chris Dominguez
Jun 20, 2016 -

Lorenzo Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Thank you! The Doral Buick GMC team

June 08, 2016

Fob replacement On vacation in rental car when key fob went swimming. Benny Perera at Doral was very friendly and helpful in getting us back on the road. Scott the se More

by Brybow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Benito Perera
Jun 09, 2016 -

Lorenzo Buick GMC responded

Thanks for your perfect review! We're glad to hear that Benny and Scott were friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Doral Buick GMC Team

May 27, 2016

check engine light TOOK MY CAR IN HAD CHECK ENGINE LIGHT ON. I WAS THE FISRT ONE THERE MY SERVICE WRITER WAS BENNY WONDERFUL PERSON VERY ATTENTIVE AND HELPFUL. I TOLD I More

by ndole12002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
benito perera, Benito Perera
May 30, 2016 -

Lorenzo Buick GMC responded

Thank you for the kind words about our Service Writer Benny and the rest of the team. We're glad to hear how they provides you with such excellent service! We look forward to working with you again! Kind regards, Doral Buick GMC Team

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