Back

Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,146 Reviews

1,146 Reviews of Lorenzo Buick GMC - Service Center

Sort by
December 12, 2019

Alberto Reyes Rocks! First time visitor with my new Sierra Denali. Alberto, my Service Writer, was awesome. Very knowledgeable , courteous, professional and on top of my More

by RBIRTLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Reyes
December 11, 2019

Satisfied Very Satisfied with the work done , with the waiting time, with the cleanliness of the facilities, with Benny with served me very professional and ni More

by Charles06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
December 10, 2019

Great Service Benny is an excellent and knowledgeable service advisor, every time I go to get service I get VIP treatment and he’s always a phone call away More

by JCGUT8484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
December 10, 2019

Lies and not professional Make appointment at 10am days in advance and still had to wait. Was told service would take between 1hr and 1 ½ hours.. took more than 3 and car stil More

by JOEFEO
Recommend Dealer
No
Employees Worked With
N/a
December 10, 2019

Great service from Alex and Michael First time taking my car in to Lorenzo service. Went on a Friday to scope and spoke to Michael - very nice and helpful. Took car in on Monday. Rece More

by CBENITEZ0
Recommend Dealer
Yes
Employees Worked With
Michael but mostly Alex the day of the service
December 06, 2019

Great place to be! Attention was the BEST! Mr. Reyes treat me like a KING. Service was done perfect. I was surprised how clean was my truck when I received back. Thank More

by CARAVIAGUASCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Reyes
December 06, 2019

Great Service And Wonderful Friends My service was provided by Alberto who is a good man. I know others in this service department and they have always treated my like family. I am alway More

by MFERNA97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto
December 05, 2019

Prompt , professional an courteous attention from my initial call to Parts department to inquire about tires for my Buick to the installation of the tires Carlos and Alex went out of their way t More

by ALBERTOJHERRERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, Alexander Alvarez
December 04, 2019

Amazing I was attended right on the spot. Benny, the gentleman that helped me service my car, was extremely friendly and professional. The dealership has a pr More

by MELISSAVALLADARES99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
December 04, 2019

Thank you BUIK DEALER. BLESSING. Thank you LORENZO BUIK DEALER. Definilly you are the Difference, Excellent Service,which I Recommend 100%. Keek doing your Job with Dedication;(GO More

by PMARTEL1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera, Carlos Rodriguez, Alexander Alvarez, Juan "JD" Dominguez, Otto Val Arriete, Francisco Infrante, Alejandro Martinez, Joel Pineiro, Alexander Perez, Chris Dominguez
...
87
...