1,146 Reviews of Lorenzo Buick GMC - Service Center
Alberto Reyes Rocks! First time visitor with my new Sierra Denali. Alberto, my Service Writer, was awesome. Very knowledgeable , courteous, professional and on top of my First time visitor with my new Sierra Denali. Alberto, my Service Writer, was awesome. Very knowledgeable , courteous, professional and on top of my experience. He kept me informed and the service moving to the point of handing me my keys to a freshly washed truck! I highly recommend working with Lorenzo GMC and Alberto. More
Satisfied Very Satisfied with the work done , with the waiting time, with the cleanliness of the facilities, with Benny with served me very professional and ni Very Satisfied with the work done , with the waiting time, with the cleanliness of the facilities, with Benny with served me very professional and nice. More
Great Service Benny is an excellent and knowledgeable service advisor, every time I go to get service I get VIP treatment and he’s always a phone call away Benny is an excellent and knowledgeable service advisor, every time I go to get service I get VIP treatment and he’s always a phone call away More
Lies and not professional Make appointment at 10am days in advance and still had to wait. Was told service would take between 1hr and 1 ½ hours.. took more than 3 and car stil Make appointment at 10am days in advance and still had to wait. Was told service would take between 1hr and 1 ½ hours.. took more than 3 and car still wasn’t washed. When asked about status, was lied to as I saw the car and when the work started. More
Great service from Alex and Michael First time taking my car in to Lorenzo service. Went on a Friday to scope and spoke to Michael - very nice and helpful. Took car in on Monday. Rece First time taking my car in to Lorenzo service. Went on a Friday to scope and spoke to Michael - very nice and helpful. Took car in on Monday. Received and Serviced by Alex. He was truly great. More
Great place to be! Attention was the BEST! Mr. Reyes treat me like a KING. Service was done perfect. I was surprised how clean was my truck when I received back. Thank Attention was the BEST! Mr. Reyes treat me like a KING. Service was done perfect. I was surprised how clean was my truck when I received back. Thank you very much, José Caravia More
Great Service And Wonderful Friends My service was provided by Alberto who is a good man. I know others in this service department and they have always treated my like family. I am alway My service was provided by Alberto who is a good man. I know others in this service department and they have always treated my like family. I am always coming back whenever my car needs servicing. Highly recommended! More
Prompt , professional an courteous attention from my initial call to Parts department to inquire about tires for my Buick to the installation of the tires Carlos and Alex went out of their way t from my initial call to Parts department to inquire about tires for my Buick to the installation of the tires Carlos and Alex went out of their way to assist me in the acquisition of the tires. Their demeanor was at all times friendly and sincere . They were knowledgeable and professional. More
Amazing I was attended right on the spot. Benny, the gentleman that helped me service my car, was extremely friendly and professional. The dealership has a pr I was attended right on the spot. Benny, the gentleman that helped me service my car, was extremely friendly and professional. The dealership has a pretty nice lounge to wait while your car is being serviced. I also purchased my BUICK Encore there and I trust the dealership 110%. More
Thank you BUIK DEALER. BLESSING. Thank you LORENZO BUIK DEALER. Definilly you are the Difference, Excellent Service,which I Recommend 100%. Keek doing your Job with Dedication;(GO Thank you LORENZO BUIK DEALER. Definilly you are the Difference, Excellent Service,which I Recommend 100%. Keek doing your Job with Dedication;(GO TEAM). Remember: Serving Others with LOVE Especting Nothing, Is the Way to be BLESSED. GOD BLESS YOU ALL. Pedro. More