1,146 Reviews of Lorenzo Buick GMC - Service Center
Professional Courestous Friendly I was greeted as soon as I stepped out of the vehicle, I was then greeted by the Adviser Alex, who was very knowledgeable, friendly and professional. I was greeted as soon as I stepped out of the vehicle, I was then greeted by the Adviser Alex, who was very knowledgeable, friendly and professional. Alex updated me as to what was going on continuously. Great overall experience. More
Service benny is a great service advisor. He advised me of the due maintenance for my vehicle. I like the he handle my declined of the service recommended bec benny is a great service advisor. He advised me of the due maintenance for my vehicle. I like the he handle my declined of the service recommended because others service personal has been very pushy when getting a no as a response no matter if you have to go to work or dk sth important More
Great team , to professional and very polite. I recommend 100%. Service to fast and low price. Place to quite with coffee machine and very clean. , to professional and very polite. I recommend 100%. Service to fast and low price. Place to quite with coffee machine and very clean. More
Awesome experience at gm service center Great awesome experience .cant wait for service to be due so I can be back.friendly professional service and helpful info provided .loved the coffee s Great awesome experience .cant wait for service to be due so I can be back.friendly professional service and helpful info provided .loved the coffee station. More
Sales & Service separate Lorenzo Buick GMC from competitors It's my 4th lease with this amazing dealership, their staff are very professionals.Benny is been my service rep since the beginning. He always on poi It's my 4th lease with this amazing dealership, their staff are very professionals.Benny is been my service rep since the beginning. He always on point in coordinating the best time to come in and the best service to suit my needs . KEEP UP THE GREAT JOB . . . . More
40k service Benny was my service advisor and was a pleasure to work with. He found me different options on what I needed for the car right at the time of service Benny was my service advisor and was a pleasure to work with. He found me different options on what I needed for the car right at the time of service and gave me expectations for what my next service visit would look like. He also provided me coupons to help me reduce the cost at my next visit! I highly recommend him as a service advisor he goes above and beyond to make the customer feel satisfied and happy with their experience at your dealership. More
EXCELLENT! I had an appointment for an oil change. I came on time and they took my car immediately. They offered me coffee while I was waiting. In less than one I had an appointment for an oil change. I came on time and they took my car immediately. They offered me coffee while I was waiting. In less than one hour my car was ready. They even washed the car for me (it really needed that!). Since it was my first time at that dealer, they did everything for free. I will definitely come back. More
Service recall and oil change I came in for an oil change and was also advised that my truck had a safety recall that had to be done. I had to wait but their facility is very accom I came in for an oil change and was also advised that my truck had a safety recall that had to be done. I had to wait but their facility is very accommodating and comfortable. Everything was taken care of in a timely manner. Thank you Benny for your help! More
Awesome Customer service on Truck Service Very attentive with my service needs. Recommended and advised future truck check up services. Very professional yet friendly. Benny is an outstanding Very attentive with my service needs. Recommended and advised future truck check up services. Very professional yet friendly. Benny is an outstanding service customer representative. Very satisfied with the service. More
Amazing Great service from Alex Alvarez and the rest of the team thank you I will give testimony of my experience with your dealer thank you and God bless you Great service from Alex Alvarez and the rest of the team thank you I will give testimony of my experience with your dealer thank you and God bless you More