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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,146 Reviews

1,146 Reviews of Lorenzo Buick GMC - Service Center

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February 04, 2020

Your service advisor Alberto has great customer service and the guy who drives your customers to work is kind and polite. They explain the issues with my car quickly. More

by PAULINA C
Recommend Dealer
Yes
Employees Worked With
Alberto Reyes
February 03, 2020

Sensor replacement - took a long time. I was there last week to get a replacement and spent all afternoon. The part had been ordered so I don't think it should've taken as long as it did. More

by DUARTEI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sensor dept?
February 03, 2020

Great service Great experience. As usual, Benny was attentive and took care of my vehicle on time. I waited in the showroom and was on my way shortly. More

by MAGGIEAVALOS14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
February 03, 2020

Benny always has shown his outstanding professionalism with me when taking care of my car his devoted attention will always be grateful thank for your services More

by JUAN
Recommend Dealer
Yes
Employees Worked With
Benny outstanding service
January 31, 2020

We like Lorenzo GMC great people great service, we talk to Benny all the time very nice and our experience has no complains. Thanks Thanks More

by AGVASALLO
Recommend Dealer
Yes
Employees Worked With
Benny
January 31, 2020

As always the service department has amazing customer service because of employees like Benny! #1 reason why I chose your dealership to purchase my new Buick Enclave. More

by TERE0423
Recommend Dealer
Yes
Employees Worked With
Benny
January 31, 2020

Great experience....great customer service Alex kept me updated!!! My vehicle was repaired and I do not have any isssues recommending the dealership...GREAT TEAM!!!! More

by LISAREYNOLDSK9
Recommend Dealer
Yes
Employees Worked With
Alex
January 27, 2020

RAPID DIAGNOSIS AND GOOD CUSTOMER SERVICES They assisted me very efficiently and assigned me a car of courtesy, while they repaired mine. alexander has excellent customer services and a lot of More

by ARMANDOCAMARGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEXANDER
January 24, 2020

Fast service, very friendly staff and very organized, they knew what my problem was and had a car to lend me. They also gave me my car back all nice and clean. Thank you. More

by HALLMARIEANDREA
Recommend Dealer
Yes
Employees Worked With
Benny
January 23, 2020

The reception from time of arrival is courteous, helpful and prompt. Updates during waiting are given on the vehicle. And the atmosphere is pleasant. Other workers speak to you and ask if you have been w More

by CINDYBAKER1950
Recommend Dealer
Yes
Employees Worked With
Alberto Reyesl
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