Lorenzo Buick GMC - Service Center

This is my go to dealership. I purchased my car there new and service it there as well. Service is always wonderful and prompt. Very satisfied. and service it there as well. Service is always wonderful and prompt. Very satisfied. More

BennyWas timely courteous and amazing as usual.I can Benny Was timely courteous and amazing as usual. I can honestly say that I love my enclave but the services offered by Benny was definitely a reason Benny Was timely courteous and amazing as usual. I can honestly say that I love my enclave but the services offered by Benny was definitely a reason for me getting my second enclave. More

Excellent and professional Service Very good, very professional service with a fast and quality service, although they must improve the dealer's waiting area as it is somewhat small. Very good, very professional service with a fast and quality service, although they must improve the dealer's waiting area as it is somewhat small. More

Excellent Service, very professional. It is always a pleasure to visit the dealer. Easy to made the appointments for service. I will recommend this to every one pleasure to visit the dealer. Easy to made the appointments for service. I will recommend this to every one More

As always five star service by Mr. Benny Pereira. Always on point and keeps you pores on everything top notch service advisor. Thanks Joel M on point and keeps you pores on everything top notch service advisor. Thanks Joel M More

Service my car at Lorenzo's' I can only say that Benny is simply the best; he is dedicated to giving you a 100% customer service satisfaction, and he does accomplish it every time I can only say that Benny is simply the best; he is dedicated to giving you a 100% customer service satisfaction, and he does accomplish it every time; this time was no exception. The service is excellent, on time, and reliable. I have had only the best experience each time I take my car to Lorenzo. Thank you so much!! :) More

Good job and very professionalThe attention is exelent Good job and very professional The attention is exelent Protection full for corona virus All clean the area attention to costumer My review is ex Good job and very professional The attention is exelent Protection full for corona virus All clean the area attention to costumer My review is exelent More

POOR Service and VERY UNPLEASANT Adviser treatment. The salesman and dealer Manager offered very good customer service and assistance. However, the service department adviser that attended me was ver The salesman and dealer Manager offered very good customer service and assistance. However, the service department adviser that attended me was very unprofessional, vulgar and lacked courtesy. Very unwilling to assist and not too knowledgeable about the truck DEF question I asked. Finally, I ordered a bar light for the tailgate and it took four days to have it installed, first, the dealer received the wrong part and secondly, the truck was never fueled up with the DEF. the fuel was at half of the tank. In addition, the mechanic working on the light found that the trailer module was not working and the order this piece but forgot to re program the truck computer and the truck malfunctioned on the weekend. Thus, making me call Roadside Assistance to start the truck. Sunday I returned the truck to the dealer and Monday when I returned to ask for the truck, the same service adviser, told me that I have let the truck obstructing the service area. I park the truck there by instructions of the dealer Sales Manager. So, I am very unsatisfied with the repair shop service and particularly with the service adviser. More

My 2020 denali car was dented at the dealer.I showed My 2020 denali car was dented at the dealer. I showed them and they said they would fix it. I'm disappointed with the results, you can tell where th My 2020 denali car was dented at the dealer. I showed them and they said they would fix it. I'm disappointed with the results, you can tell where the repair was done, I can see the sanding strokes, just horrible!!! Very unprofessional. The service adviser (Alberto Reyes) Is a sarcastic dude. You tell him about a problem with the car and he will tell you is normal. I went on with that particular repair and the problem was fixed even thou he said it was normal. Such an idiot!! Mechanics will not take care your car at this place. Will never go back!! More

Very good. My service rep was amazing to deal with. Thank you for the amazing service and for answering my 101 questions. Looking forward to my next Gmc already you for the amazing service and for answering my 101 questions. Looking forward to my next Gmc already More