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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,111 Reviews

1,111 Reviews of Lorenzo Buick GMC - Service Center

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November 19, 2020

Ricardo Candelario is the best, very helpful, excellent service , the staff are friendly, they have free coffee and a really nice area for kids, everybody is wearing mask More

by carla.c.estrada25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Candelario
November 19, 2020

The service advisor who took in he car was very courteous, and the wait to have the car serviced took about the time he indicated. More

by SUSIEINMIAMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Suarez
November 18, 2020

I thought the service was great and was helped immediately. I don't agree with price mark ups on parts and quality of GMC vehicles and products is questionable. No direct way to speak to a technic More

by DANMANUCHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike?
November 15, 2020

Came in for check engine light at 0700 am appointment and didn't get feedback till 2hr later. Total time was 3hr visit, that didn't include a Truck wash. I bypassed due to such a long stay. More

by JGFIRE31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember.
November 12, 2020

Muy atento la personal q me atendio muy profecional y me explico todo lo q le ivan hacer a mi camioneta y lo que necesitava una persona muy profecional. More

by EDUARDO.MENESES1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No
November 11, 2020

Very nice, but date for car to be picked up kept changing. Can't comment on price since insurance paid for service. Overall, a good experience! More

by vrvig
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael
November 09, 2020

Great job! The person who assisted me provided me with an excellent experience. Well known. In the future I will keep visitin the place. The environment was pleasant. Five stars. More

by soyarlety2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo
November 09, 2020

I was attended by Michael Garcia. Great service and always was in contact with me throughout the process of fixing the car. Very great experience. More

by jose hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
November 09, 2020

your company charge for a wash to the car, that was no done, my car was washed exterior, under the car and the motor, before go to your shop, I just note the extra charge when my husband request me the i More

by AAA-MARIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know
November 06, 2020

Went in to get my car serviced and I was attended by Michael Garcia. One of the best experiences I have had. He did a great job at keeping me in the loop on my car and explaining what my car needed. Tha More

by kimberlyquintero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
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