1,142 Reviews of Lorenzo Buick GMC - Service Center
My car was taken in for work promptly when I arrived. My car was taken in for work promptly when I arrived. The service was completed quickly. The cause of the problem was determined to be a defective c My car was taken in for work promptly when I arrived. The service was completed quickly. The cause of the problem was determined to be a defective component that was covered by warranty, and it was replaced with a new part without any charge or cost to me. My service adviser kept me informed of the status of the work while I waited. I sat in a comfortable, quiet, and safe area where I was able to work until the repair was completed. More
When to this dealer a few backs with issues on my GMC Terrain and would be coming back for all of my services, what a great customer service i was helped by Veronica she did an exceptional job helped me Terrain and would be coming back for all of my services, what a great customer service i was helped by Veronica she did an exceptional job helped me thru out the process and kept me informed with everything being dine with my car. More
BuenServicio.Aunque demasiado costoso.El representante Buen Servicio. Aunque demasiado costoso. El representante dio todo su conocimiento y apoyo. Claro cuando uno llama a las extensiones no toman el Buen Servicio. Aunque demasiado costoso. El representante dio todo su conocimiento y apoyo. Claro cuando uno llama a las extensiones no toman el Teléfono la señorita muy formal y pasa la llamada pero se va al buzón . More
Good service, excellent coffee machine .Convenient, Good service, excellent coffee machine . Convenient, however did not get as usual a breakdown on the service that was performed , why do you ask fir Good service, excellent coffee machine . Convenient, however did not get as usual a breakdown on the service that was performed , why do you ask fir do many words on the review. You either performed or you did not. It does not take a story to rate you More
Michael Garcia Service Representative, was extremely helpful and caring with the disastrous condition I had with my new GMC. He Kept me well in formed at all times during the repairs. helpful and caring with the disastrous condition I had with my new GMC. He Kept me well in formed at all times during the repairs. More
Excellent service, courteous service representative. Very nice facilities. Liked that vehicle was hand washed. Everything was fine and excellent. Would try it again in the future. nice facilities. Liked that vehicle was hand washed. Everything was fine and excellent. Would try it again in the future. More
They overcharge me and when I ask about the total amount the guy explain something completely out of sense and then after confront him for a second time he realized the mistake but at the end he just ad a h the guy explain something completely out of sense and then after confront him for a second time he realized the mistake but at the end he just ad a handwritten not on my invoice for a credit for my next service visit, unbelievable. More
This is my second time coming back for the same issue. Not very knowledgeable , the truck has been there for a week now . The first time it was there for 4 days.don t bother calling never answer the phon Not very knowledgeable , the truck has been there for a week now . The first time it was there for 4 days.don t bother calling never answer the phone only communicate via text , More
I had an excellent experience when I took my car in for service. Mike, the service rep. was very helpful and polite. My car was vacuumed and washed, which I appreciated. service. Mike, the service rep. was very helpful and polite. My car was vacuumed and washed, which I appreciated. More