Lorenzo Buick GMC - Service Center

It was the worst experience I have had add an actual dealership. I took a vehicle in with only 300 miles that I purchased two days ago and they basically said they are at full capacity and could not wor dealership. I took a vehicle in with only 300 miles that I purchased two days ago and they basically said they are at full capacity and could not work on it so I had to find another GMC dealer and they found the leak in one hour. On top of that, they basically said they didn’t have a loaner to give me either so suggested I’ll find another dealer. They kept saying “this vehicle is covered by GMC nationwide” as if they wanted nothing to do with it. Overall, horrible and would never go back! More

Please with the service. Antonio was very professional, called me in advance and coordinated my requirements to make my purchase smooth. Thank you. Very please. called me in advance and coordinated my requirements to make my purchase smooth. Thank you. Very please. More

Went in at 7:am and the vehicle was done at 9:am as promised. No issues at all. They offered to wash my vehicle, which I thought that it was very nice. Good attitude and friendly atmosphere promised. No issues at all. They offered to wash my vehicle, which I thought that it was very nice. Good attitude and friendly atmosphere More

The person that helped me was amazing service was great timely and quick let me know when the car was ready service man was amazing timely and quick let me know when the car was ready service man was amazing More

Good service I recommend the dealer, Henry was a good customer service, the wait was the only fair but with the service everything was good customer service, the wait was the only fair but with the service everything was good More

Tech was unfriendly and did not want to check the issues. My husband had to insist and suggest what to do to get the problem fixed. He was right and now work perfectly My husband had to insist and suggest what to do to get the problem fixed. He was right and now work perfectly More

High quality service, very professionals, they were interested in our experience with our car, delivering the service on time. They were nice during our stay at the dealer facility. interested in our experience with our car, delivering the service on time. They were nice during our stay at the dealer facility. More

First service for my recently purchased brand new 2020 GMC Sierra Denali. Everything went well as planned. Great staff and service. I very highly recommend. GMC Sierra Denali. Everything went well as planned. Great staff and service. I very highly recommend. More

They attended me very quickly. They washed my car and there was an excellent coffee. the service was great. everything was clean and everyone was very friendly and helpful there was an excellent coffee. the service was great. everything was clean and everyone was very friendly and helpful More

I was not verry happy with the service received at the dealer. I brought in my truck for a P2002 code under warranty. The rep was kind but as far as the service is concern it was terrible i was expecting dealer. I brought in my truck for a P2002 code under warranty. The rep was kind but as far as the service is concern it was terrible i was expecting a couple day affair it turn out to be a week and a half. I was without a rental or even asked for a rental the whole week and a half. The parts came in late or not even ordered correctly from what i was told. More