1,143 Reviews of Lorenzo Buick GMC - Service Center
2.50 hrs waiting for an oil change and tire rotation this is not the first time I had previously gone for service without an appointment and the same over 2hrs plus still no excuse. Now this time i made the is not the first time I had previously gone for service without an appointment and the same over 2hrs plus still no excuse. Now this time i made the appointment whats the excuse now? It's a waste of time for the paying customer no consideration makes no sense if your giving a survey and there is nothing being done to improve the situation its a waste of time on ether side if nothing is being done ill be looking to take my service somewhere else were my time and money matters More
I bought at 2021 Elevation with 7k miles, and unfortunately it had a manufacture defect with the lift. My car was in Service for 5 days and Obi, Maximo and Sales Rep Alejandro took good care of m unfortunately it had a manufacture defect with the lift. My car was in Service for 5 days and Obi, Maximo and Sales Rep Alejandro took good care of me.. highly professional people and deserve a raise. More
Bad Service, very Rude people in all departments, they never return the calls, long waiting time, irresponsable, very expensive and no solution to the service request, non integrity. They take too long, T never return the calls, long waiting time, irresponsable, very expensive and no solution to the service request, non integrity. They take too long, The managers do not return the calls, they treat their clients like garbage, They do not fix the vehicles even after paying and I to find another dealer and pay again. They take too long, The managers do not return the calls, they treat their clients like garbage en especial la recepcionista ASHLEY More