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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,143 Reviews

1,143 Reviews of Lorenzo Buick GMC - Service Center

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August 05, 2022

bad job and the work they do is not complete No estoy complacido con ustedes More

by dylangonzalez2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No ase falta ustedes saben lo que asen
August 05, 2022

Top of the line Michael and Obey are the heart of that area, wish you would let them know! More

by jororl2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Obey
August 01, 2022

3 semanas reparando el carro y yo sin ninguno para estar siendo un lease. Malísima antencion, ese diller es lo peor More

by MADELAINEGS2790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No se
July 29, 2022

Everything was fine, especially the work done on my car and of course the attention I received. More

by HUMBERTOALARCON113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Carballosa
July 25, 2022

The service department has always been one of the best, the service advisors are friendly and knowledgeable. More

by MONICAH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yosmel and Dennis
July 19, 2022

Not enough personnel, the wait is too long for a simple oil change and I have never been able to rotate my tires, always an issue, I have to go somewhere else to get this service, not planning to come back More

by JCGUT8484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know, they don’t tell me their name
July 18, 2022

Michael is an excellent representative. He was patient and had a wonderful, friendly personality. I would definitely recommend Lorenzo Buick. More

by SHIRLEYSPG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
July 15, 2022

Oil change and rotation took more than 4hrs service advisor was more texting than helpful More

by DIRECTS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
July 15, 2022

I went there for an oil change and alignment. I waited for over 5 hours. No excuse. More

by Lio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department.
July 14, 2022

Service was great and car was delivered clean Would recommend an additional service tech be available to expedite the check in process More

by CORREAPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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