1,154 Reviews of Lorenzo Buick GMC - Service Center
Hice appointment 9:30 AM para mantenimiento y rotacion de gomas estube mas de 6 horas esperando y cancele el carwash, si no hubiece salido despues de la 5:00 de la tarde. No lo recomiendo de gomas estube mas de 6 horas esperando y cancele el carwash, si no hubiece salido despues de la 5:00 de la tarde. No lo recomiendo More
It has honestly been horrible service my car has been at the dealer for over a week ! I have not gotten a call on the status of my car! I have to be calling to see what is going on something that was suppos the dealer for over a week ! I have not gotten a call on the status of my car! I have to be calling to see what is going on something that was supposed to take 3 days has taken over a week and they have not even started in the repairs of the vehicle. More
Great advisors! Great technicians! A positively tangible difference from when you bring the vehicle in and drive off on your way off out the dealership lot. Only pla Great technicians! A positively tangible difference from when you bring the vehicle in and drive off on your way off out the dealership lot. Only place I would have my H3T serviced. More
I had an appointment at 9:00am for an oil change for my vehicle, I arrived at the dealership 10 minutes before my appointment, I left the dealership at almost 12:00pm it had never taken so long for this se vehicle, I arrived at the dealership 10 minutes before my appointment, I left the dealership at almost 12:00pm it had never taken so long for this service before, I was told the tire rotation was not included in the price anymore it was an extra charge, this service was always included in the price when an oil change was done, I have leased two (2) vehicles at this dealership, I also recommended a friend who is looking for a vehicle. Obi Ortiz the service advisor was very professional and very helpful, I really appreciate all his help and information, he was excellent!!! More
Website let me make an app for 4pm and then when I got there mechanics didn’t wanna service my car because they leave at 5pm. It was Bad experience. there mechanics didn’t wanna service my car because they leave at 5pm. It was Bad experience. More
I have to return to service due to a leak on the cooling reservoir tank and A/C troubles; Gabriel was son kind and patient while I was tell him my concerns. reservoir tank and A/C troubles; Gabriel was son kind and patient while I was tell him my concerns. More