Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,408 Reviews
Call Service Center (305) 436-8400

1,408 Reviews of Lorenzo Buick GMC - Service Center

Sort by
November 13, 2024

Great customer seevices, excelent staff , clean place. Services finish on time . All services complete as promise More

by JFERNANDEZ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC is glad you had a positive experience. We appreciate your feedback on our services and facility.

November 10, 2024

Scheduled my appointment Quickly and accommodated to safety recalls during my regular maintenance visit. Would like to separately acknowledge Matthew for providing great service More

by KARAFAJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Nov 11, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC is pleased to hear you had a great experience with our team during your maintenance visit. Feel free to reach out anytime if there's anything else we can do for your vehicle needs.

November 10, 2024

Easy to schedule, fast service Comfortable waiting room with coffee and TV , clean bathroom and nice location Perfect More

by MAF-Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

Lorenzo Buick GMC responded

Thank you for the kind words about Lorenzo Buick GMC. Glad you enjoyed our comfortable waiting room and quick service!

November 07, 2024

Great great great great great great great great great great great great great great great More

by alejandromolina2657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Lorenzo Buick GMC responded

Your appreciation means a lot to everyone at Lorenzo Buick GMC.

November 06, 2024

Scamers, stole my money, they said they would do tire rotation but they didn’t but they charge me More

by JUANPSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us. I would like to speak with you about your recent experience with our Service Team regarding an appointment for a tire rotation. Please send me an email with your contact information so we may discuss this further. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

November 02, 2024

Set up appointment on my app and service was performed as requested. Matt was friendly and knowledgeable did not have a probkem with Matt or the technician. That being said GMC has an issue with updates, too More

by RTRUJILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Matt, did not speak with tech.
Report | Print
Nov 05, 2024 -

Lorenzo Buick GMC responded

Glad to hear you had positive interactions with our team at Lorenzo Buick GMC. Please reach out so we can discuss the software update concerns and address any further questions you may have.

November 01, 2024

Gran servicio,profesionalismo,excelente vendedor y rapido tramites le doy un 100 % en todos los apectos More

by reycasas1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Lorenzo Buick GMC responded

Gracias por tus amables palabras sobre Lorenzo Buick GMC. Me alegra que tu experiencia haya sido positiva.

October 26, 2024

Three and a half hours for an oil change on a non-busy day. When I dropped off the car at the dealership, I was told it would only take one hour—or two hours if I wanted a car wash. I mentioned I wouldn More

by massco34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Oct 28, 2024 -

Lorenzo Buick GMC responded

Hello, Your feedback is taken very seriously here and we would like the chance to speak with you about your recent experience with our Service Team regarding the wait time involved with an oil change. If you would kindly email me your preferred contact information at your earliest convenience, it would be greatly appreciated. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

October 20, 2024

Excellent service and customer attention. Friendly and courteous. Will have my car serviced at dealer. More

by 2017 Mercedes Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Oct 20, 2024 -

Lorenzo Buick GMC responded

Thank you for trusting Lorenzo Buick GMC with your car service. We appreciate your kind words about our team’s attention to detail.

October 18, 2024

The person who helped me was very professional from the beginning and was very professional, very happy with the service. More

by YARUMCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Luetjen
Report | Print
Oct 19, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC is glad to hear about your satisfaction with our team. We appreciate your support.

1
...
25
26
27
...
141