Lorenzo Buick GMC - Service Center

Gracias Milka por siempre ayudarme en la compra de los carros de la familia y siempre estar pendiente,gracias se las recomiendo 100% ,todos son un gran equipo,desde los manager hasta el financista. carros de la familia y siempre estar pendiente,gracias se las recomiendo 100% ,todos son un gran equipo,desde los manager hasta el financista. More

El mejor servicio agradecido todo de lo mejor gracias de verdad siempre contaré con ustedes de verdad siempre contaré con ustedes More

I went for an oil change and my truck was there for more than 4 hours, I asked for a loaner and they told me they didn’t have any. The DEF for my Diesel truck wasn’t refilled neither. Never go there again. than 4 hours, I asked for a loaner and they told me they didn’t have any. The DEF for my Diesel truck wasn’t refilled neither. Never go there again. More

Have an issue with my car that should be covered by warranty, but they have no courtesy cars available. So I have to keep driving the car with the issue. warranty, but they have no courtesy cars available. So I have to keep driving the car with the issue. More

I would not recommend anyone ever use your service department . Your company had my car for two months and didn’t fix a thing. You billed my warranty company for services that were not performed. Your department . Your company had my car for two months and didn’t fix a thing. You billed my warranty company for services that were not performed. Your maintenance section is the epitome of incompetence. Your incompetence came at my expense. At last count, I’m down close to $10,000. I kept complaining about the same issue. For the amount of time my car was there, I would have hoped that the issue was found by the trained professionals at GM. At the end of the day, I feel betrayed and let down by your company. I have lost all faith in GM and its products. More

Worst service. Car was kept for months each time, no updates provided. Car still having same issue Car was kept for months each time, no updates provided. Car still having same issue More

Speed at work 10, quality 10, customer service 10 Then I am satisfied and happy . I thought it would be more complicated but thanks to the professionalism of the team. am satisfied and happy . I thought it would be more complicated but thanks to the professionalism of the team. More

Mathew helped me today with the service today. He was very polite and he has great customer services skills. He was very polite and he has great customer services skills. More

Customer service representative was great, and I got my car with the needed services in time car with the needed services in time More

Excelente servicio, muy agradecido, pude lograr arreglar el auto con rapidez y muy buena calidad, gracias el auto con rapidez y muy buena calidad, gracias More