Lorenzo Buick GMC - Service Center

Matthew very polite n knows what he is saying. . car was done on time.car wash services needs to improve like before no inside cleaning only the outside . car was done on time.car wash services needs to improve like before no inside cleaning only the outside More

Damian in PARTS DEPT was very helpful and informative on what parts I needed for my truck. what parts I needed for my truck. More

Ariel and Yosmel went out of his way to help me achieve this purchase I am very pleased with the service and purchase this purchase I am very pleased with the service and purchase More

My appointment was at 8am and they were ready for me as soon as I arrived, the appointment was quick. I was in and out within an hour. soon as I arrived, the appointment was quick. I was in and out within an hour. More

Clean and friendly staff Milka Alvarez was our sales associate and she was great, knowledgeable, and attentive. Showed how to initiate the OnStar in my vehicle and scheduled my service. Thank you Milka associate and she was great, knowledgeable, and attentive. Showed how to initiate the OnStar in my vehicle and scheduled my service. Thank you Milka More

The service advisors, alexander and matthew are outstanding, always giving their all to make our visit completely well done. We strongly recommend lorenzo buick to all! outstanding, always giving their all to make our visit completely well done. We strongly recommend lorenzo buick to all! More

I received an excellent service. It has been the best in a long time. Great communication It has been the best in a long time. Great communication More

Terrible customer service. I went in for an oil change and when my car was returned to me I started having issues with it in the day to follow. First the check engine light tur I went in for an oil change and when my car was returned to me I started having issues with it in the day to follow. First the check engine light turned on and they told me it was the fuel sealant but it would take up to 4 days for diagnostics and no they can’t give me a loaner vehicle. So basically if I can’t get to work it’s my problem. I had to take my car back and couldn’t get the issue fixed, then I get a message stating I “missed my appointment”. The day after this appointment my car started having issues with the tire pressure after they did the tire rotation. My car was absolutely fine prior to getting it serviced here. Now it has all these issues that can’t even be fixed right away because it’ll take FOUR days and they can’t provide a loaner vehicle. More

The worker were very nice , whit excellent job, all the time in funtion of duty time in funtion of duty More