Lorenzo Buick GMC - Service Center

Mathew was very helpful and kind great service and very detailed. Will definitely be coming back detailed. Will definitely be coming back More

Matthew Luetjen was our Service Advisor and was best in class. Extremely attentive to the customer and actively listened to our overall constraints of needing the car repaired as soon as possible in the mi class. Extremely attentive to the customer and actively listened to our overall constraints of needing the car repaired as soon as possible in the midst of a busy Holiday season. He set our expectations in the most courteous manner, kept us informed at all times about the latest status of the diagnosis and repairs and worked with our extended warranty company to meet their requirements for documents/pictures. Great service advisors make all the difference and we are extremely appreciative of Matthew. Thank you again! More

Everyone I interacted with when I encountered my Yukon not starting was professional and helpful. I was assigned to Bianco who was professional and easy to deal with. He kept me informed on the status of not starting was professional and helpful. I was assigned to Bianco who was professional and easy to deal with. He kept me informed on the status of my vehicle from start to finish. I purchased my GMC from here and will keep coming back to them. More

Service Manager is very friendly and courteous. Nice guy. However, inability to leave voicemail message on his phone, took way too long to diagnose issue. After diagnosis, vehicle was at dealer f Nice guy. However, inability to leave voicemail message on his phone, took way too long to diagnose issue. After diagnosis, vehicle was at dealer for 9 days with only a catalytic converter warranty repair. Vehicle looks like was parked under trees which an external accessory was damaged along the back of the roof. I did not report it because I noticed it when I got home. I didn’t do a walkthrough at the dealer. My mistake. More

Service was quick. Representative was attentive and engaging mentioned a steering wheel recall I didn’t even know about. One of my best visits to the dealer. Representative was attentive and engaging mentioned a steering wheel recall I didn’t even know about. One of my best visits to the dealer. More

Mathew was very nice, and he help rideway, so i can say everything was perfect everything was perfect More

good and faster service on maintenance . aleays on time . also excelent customer service attention from sadam aleays on time . also excelent customer service attention from sadam More

Great car, fastest transaction in and out too 30 minutes with the keys, ben and Jose professionals with the keys, ben and Jose professionals More

Was greeted by Matthew in the lane when came in very nice and professional. A and professional. A More

Mathew was very professional and courteous. The work was done in a timely manner. Will definitely service my car here again! The work was done in a timely manner. Will definitely service my car here again! More